(Enade, 2018) The quality management system is formed by standardized and constantly audited processes. Thus, to obtain information that will serve...
(Enade, 2018) The quality management system is formed by standardized and constantly audited processes. Thus, to obtain information that will serve as a basis for the implementation of this system, it is necessary to map the company's processes. In this sense, a process can be defined as a set of interrelated activities that transform inputs into products or outputs. Therefore, processes must be planned and carried out under controlled conditions to enable the company to achieve its strategic objectives.
Based on the information presented, evaluate the following statements.
I. The standard operating procedure is a description of the activities to be performed for a process to be executed.
II. The flowchart, which is a graphical representation of processes, allows visualizing the inputs, processing steps, outputs, information flows, and documents that make up the process.
III. PDCA consists of a sequence of steps used for process control and improvement and to define guidelines for project management.
Which statements are correct?
Selected Answer: e. I, II, and III.
Answers:
a. I only.
b. III only.
c. I and II only.
d. II and III only.
e. I, II, and III.
a. I only.
b. III only.
c. I and II only.
d. II and III only.
e. I, II, and III.
Based on the information presented, evaluate the following statements.
I. The standard operating procedure is a description of the activities to be performed for a process to be executed.
II. The flowchart, which is a graphical representation of processes, allows visualizing the inputs, processing steps, outputs, information flows, and documents that make up the process.
III. PDCA consists of a sequence of steps used for process control and improvement and to define guidelines for project management.
Which statements are correct?
Selected Answer: e. I, II, and III.
Answers:
a. I only.
b. III only.
c. I and II only.
d. II and III only.
e. I, II, and III.
a. I only.
b. III only.
c. I and II only.
d. II and III only.
e. I, II, and III.
💡 1 Resposta
Ed 
Com base nas informações apresentadas, as afirmações corretas são: I. O procedimento operacional padrão é uma descrição das atividades a serem realizadas para a execução de um processo. II. O fluxograma, que é uma representação gráfica dos processos, permite visualizar os insumos, etapas de processamento, saídas, fluxos de informações e documentos que compõem o processo. III. O PDCA consiste em uma sequência de etapas utilizadas para o controle e melhoria de processos, além de definir diretrizes para a gestão de projetos. Portanto, a resposta correta é a alternativa e) I, II e III.
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