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Review Article Impact of clinical pharmacy in oncology and hematology centers: A systematic review Cynara S Oliveira1, Mauriele P Silva1, Íngara K S P B Miranda1, Rodrigo T Calumby2 and Renata F de Ara�ujo-Calumby1,3 Abstract Background: Oncology and hematology is a complex and specific area that requires monitoring by a multidisciplinary team capable of personalizing the treatment of each patient. Clinical pharmacy services have the potential to contribute significantly to the effective and economical care of cancer patients. Objective: To evaluate, synthesize and critically present the available evidence on the impact of the Clinical Pharmacy in the treatment of patients with hematological cancer. Method: A review was carried out on the bases PubMed/MEDLINE, LILACS and Google Scholar. The included studies were: studies that evaluated the effects of pharmaceutical interventions in clinical in oncology and hematology services and having as a population patient with hematological cancer. Results: 17 studies were selected among 745 identified. 4.771 patients were included, with an average follow-up time of 15.3months. Patients affected by some type of hematological cancer, undergoing chemotherapy treatment, showed better adherence and continuity when accompanied by a clinical pharmacist, added to this professional in carrying out interventions, provides control of symptoms such as cancer pain, nausea and constipation and, thus, contributes to decrease the length of hospital stay. Conclusion: The implementation of a Clinical Pharmacy service in oncology and hematology centers contributes significantly to the effectiveness of pharmacotherapeutic treatment, treatment costs reduction, safety increase in the use of medications and the patient’s quality of life. Keywords Hematology, oncology, clinical pharmacy, pharmaceutical care, drug-related problem Date received: 27 May 2020; revised: 2 November 2020; accepted: 3 November 2020 Introduction Cancer is one of the leading causes of death and dis- ability in the world. Hematological Malignancies (HM) represent an important group of tumors originating from mutations in cells of the hematological tissue or in the Lymphatic System. The three main types of HM are: Leukemia (originating in the bone marrow and divided into myeloid or lymphoid); Lymphoma (which do not originate from the lymphatic system and are divided into Hodgkin and non-Hodgkin); and Multiple Myeloma (developed from plasma cells).1 Worldwide estimates of HM incidence and mor- tality in 2018 were: Leukemia (437.033 new cases and 309.006 deaths); Hodgkin’s Lymphoma (79,990 new 1Department of Health, Pharmacy College, Unidade de Ensino Superior de Feira de Santana – UNEF, Feira de Santana, Brazil 2Department of Exact Sciences, University of Feira de Santana, Feira de Santana, Brazil 3Federal University of Bahia – UFBA, Salvador, Brazil Corresponding author: Renata F de Ara�ujo-Calumby, Av. Lu�ıs Eduardo Magalh~aes, Suba�e, Feira de Santana – BA 44079-002, Brazil. Email: farm.renata@hotmail.com J Oncol Pharm Practice 0(0) 1–14 ! The Author(s) 2020 Article reuse guidelines: sagepub.com/journals-permissions DOI: 10.1177/1078155220976801 journals.sagepub.com/home/opp https://orcid.org/0000-0003-2475-5953 mailto:farm.renata@hotmail.com http://uk.sagepub.com/en-gb/journals-permissions http://dx.doi.org/10.1177/1078155220976801 journals.sagepub.com/home/opp http://crossmark.crossref.org/dialog/?doi=10.1177%2F1078155220976801&domain=pdf&date_stamp=2020-12-10 cases and 26.167 deaths); Non-Hodgkin’s Lymphoma (509.590 new cases and 248.724 deaths); and Multiple Myeloma (159.985 new cases and 106.105 deaths).2 The oncology and hematology is a complex area in healthcare that requires monitoring by a multidiscipli- nary team capable of personalizing the treatment for each patient. Therapeutic choices will depend on the patient’s disease and clinical aspects such as age, pres- ence of other diseases and ability to tolerate chemo- therapy. There are many therapeutic protocols, which include the association of chemotherapeutic agents, immunotherapeutic agents, radiotherapy and, in some cases, bone marrow transplantation.3,4 Most of the antineoplastic drugs used in these protocols have high toxicity and narrow therapeutic indexes, requiring dose adjustments and supportive care to control infectious and hemorrhagic complications. Beyond it, some patients do not respond to treatment or are unable to adhere to treatment.5,6 The oncology pharmacist plays an essential role in the treatment of clinically complex patients.7,8 The main contributions of clinical pharmacists in assisting onco-hematological patients include: evaluating the medical prescription regarding quantity, quality, com- patibility, stability and interactions; supportive care management, such as managing anti-infectious thera- pies; assistance in the transition of care; evaluation of patients regarding the toxicity of chemotherapies and treatment effectiveness, in addition to tracking iatro- genic effects; educating patients, caregivers, as well as health professionals and interns; monitor, evaluate and report results related to treatment to help improve clin- ical practice.9–13 Such activities are essential to promote patient safety when using antineoplastic agents and to avoid unnecessary expenses with the use of ineffective drugs for the patient or hospitalizations caused by complications resulting from medication errors that could be avoided.14–16 The implementation of a clinical pharmacy service in oncology care units has been described as an impor- tant strategy for reducing incorrect prescriptions, drug interactions, negative effects, in addition to reducing the number of hospitalizations and, consequently, treatment costs and negative impacts on the patient’s life and health.17,18 In the onco-hematology context, many works have evaluated the impact of clinical phar- macy services based on several outcome measures. However, in current literature, there is an absence of evidence-based research that analyzes and summarizes clinical studies which assessed the impact of the clinical pharmacy service in onco-hematology centers. To address this gap, the objective of this work was to eval- uate, synthesize and critically present the available evi- dences of the impact of the Clinical Pharmacy in the treatment of patients with hematological cancer. Materials and methods Search strategy The research question was formulated based on the PICO strategy: population, intervention, control and outcome.19 The following aspects were considered: i) patients with hematological cancer; ii) the practice of pharmacotherapeutic monitoring by pharmacists as the intervention of interest; iii) not performing the service as baseline; and iv) the results of the applied interven- tions as outcome. Hence, this systematic review was guided by the following question: What is the impact of the implementation of Clinical Pharmacy services in onco-hematology centers? The PROSPERO and Cochrane databases were used to identify any relevant systematic reviews on the field. A comprehensive literature search was per- formed using the PubMed/MEDLINE, Latin American and Caribbean Literature in Health Sciences (LILACS) and Google Scholar databases from July 1999 to May 2020. Additional articles were identified from the reference lists of the included stud- ies. The research strategy included the use of terms: {“Clinical Pharmacy” OR “Pharmaceutical care” OR “Pharmacotherapeutic Follow-up”} AND {{“Oncology” AND “Hematology”} OR “Onco- hematology”}. Selection criteria The articles were considered for the study based on the following inclusion requirements: i) original research articles (e.g., regarding randomized controlled trials, non-randomized controlled studies, cohort studies, cross-over studies, and before-and-after studies) pub- lished between 1999 and 2019; ii) published in Portuguese, Spanish or English; iii) having evaluateda clinical pharmacy service at an onco-hematology center; and iv) having patients with hematologic cancer as a population. The exclusion requirements were: i) studies that did not consider the treatment of onco-hematologic tumors; ii) articles with study designs out of interest such as cases studies and litera- ture review. Data collection and analysis The screening for the selection of eligible articles was carried out considering the titles and abstracts to iden- tify and exclude those that presented out of scope methodological approaches, study interruption, results without statistical data, or that dealt with themes repeated by other articles as in literature reviews. The articles of interest were tabulated by chronological order of publication and type of study, in addition to 2 Journal of Oncology Pharmacy Practice 0(0) specifying the sub-types of onco-hematological cancer, country of origin and venue of publication. The articles were investigated according to the out- comes, such as: Drug-Related Problems (DRPs) and interventions, humanitarian impacts (improvement of quality of life and patient education and counseling) and economic impacts (reduction of hospitalization costs and cost of inappropriate therapies). All findings were considered by three independent reviewers to ensure consistency in execution of the review process. Results Study characteristics By using the selected search terms, 745 articles were found. Based on the inclusion and exclusion require- ments adopted, 17 papers were selected for analysis. The selection of the papers found, according to the PRISMA protocol – Preferred Reporting Items for Systematic reviews and Meta-Analysis), is outlined in Figure 1. Table 1 provides a summary of the character- istics of the selected studies and the main results achieved in each of the studies. The selected studies were carried out between 1999 and 2020 and evaluated patients of different national- ities, such as: United States (n¼ 5); Canada (n¼ 3); Spain (n¼ 2); France (n¼ 2); Singapore (n¼ 1); Taiwan (n¼ 1); Morocco (n¼ 1); Finland (n¼ 1) and Brazil (n¼ 1). Few studies have presented detailed patient1999 and 2020 and evaluated patients of different nationalities, such as: United States (sel3months, ranging from 1 to 72months. The age of the patients was 0.6 to 63.9 years. Notice that four studies did not report the age or other clinical characteristics of the patients. The main types of tumors presented by the patients being monitored were: Chronic Myeloid Leukemia (CML) and Lymphomas. The selected studies had the common purpose of describing and evaluating the impact of clinical phar- macy services in onco-hematology clinics, but they also discussed: the patients’ needs related to medications; the role of the clinical pharmacist in the onco- hematology service; the contributions of implementing a face-to-face and remote pharmaceutical care model; the adverse drug reactions; the medication adherence profile and the patients’ quality of life and economic impact of clinical pharmacist intervention. Total articles found (n = 2217) Google scholar (n = 1220) Records screened on titles and abstracts (n = 74) Inclusion criteria: (i) an original full-text article published between 1999 and 2020; (ii) be published in Portuguese, Spanish or English; (iii) to have evaluated a clinical pharmacy service at an oncology and hematology center (iv) to have patients with hematological cancer as a population Exclusion criteria: (i) articles repeated or that were not presented with the researched theme: (ii) studies that did not consider the treatment of onco-hematological tumors: (iii) articles with study designs that do not fit the proposals, such as cases and review studies. Articles selected according inclusion criteria (n = 30) IN C LU D E D E LI G IB IL IT Y S C R E E N IN G ID E N T IF IC A T IO N Articles selected for this systematic review (n = 17) LILACS (n = 5) PubMed/MEDLINE (n = 1148) Figure 1. PRISMA flow for study selection through literature search in this work. Oliveira et al. 3 T a b le 1 . Su m m ar y o f th e ch ar ac te ri st ic s o f co n tr o lle d st u d ie s in cl u d e d in th e sy st e m at ic re vi ew . St u d y ye ar /c o u n tr y St u d y d e si gn (d u ra ti o n ) P at ie n ts O b je ct iv e s M ai n cl in ic al o u tc o m e s T ay lo r e t al ., 1 9 9 9 , C an ad a2 6 P ro sp e ct iv e im p ac t as se ss m e n t st u d y (3 m o n th s) 5 8 C h ar ac te ri ze th e d ru g- re la te d re q u ir e m e n ts o f p at ie n ts w it h h e m at o - lo gi ca l tu m o rs an d d e sc ri b e th e p h ar m a- ce u ti ca l ro le in a p e d i- at ri c h e m at o lo gy cl in ic . D u ri n g th e st u d y, 5 8 p e d ia tr ic p at ie n ts w e n t to th e C lin ic al P h ar m ac y se rv ic e d u ri n g th e 1 2 -m o n th p e ri o d o f th e st u d y, ag e d 0 .7 – 1 7 .5 ye ar s (m e an 9 .4 ye ar s) . T h e p at ie n ts fo llo w e d u p w e re d ia gn o se d w it h : ac u te ly m - p h o b la st ic le u ke m ia , ac u te n o n -l ym p h o b la st ic le u ke m ia , n o n -H o d gk in ’s ly m p h o m a an d ch ro n ic m ye lo id le u ke m ia . T h e ev al u at io n o f p h ar m ac o - th e ra py p e rf o rm e d b y p h ar m ac is ts re su lt e d in th e id e n ti fic at io n o f 1 6 5 D R P s, o f w h ic h 8 4 % w e re p o te n ti al D R P s, 9 1 % in tr an sp la n t p at ie n ts . T h e m ai n ca u se s o f th e id e n ti fie d D R P s w e re : sa fe ty d u e to th e p re sc ri p ti o n o f a ve ry h ig h d o se fo r th e p at ie n t (2 7 .1 % ); e ff e ct iv e n e ss b y p re sc ri p ti o n o f ve ry lo w d o se fo r th e p at ie n t (3 1 .7 % ); an d in d ic at io n fo r u n tr e at e d h e al th co n d it io n (1 3 .6 % ) an d ad h e re n ce (1 1 .6 % ). T h e in te rv e n ti o n s p e rf o rm e d b y th e p h ar m ac is t to so lv e o r av o id p ro b le m s re la te d to m e d ic at io n s w e re : d o se ad ju st m e n t (3 1 .7 % ); p re sc ri p ti o n o f d ru gs p ro p hy la x is o f in fe ct io n s an d re p la ce m e n t o f e le ct ro ly te s (1 5 .8 % ), in ad d it io n to e d u ca ti o n al ac ti o n s an d st ra te gi e s fo r p ro m o ti n g th e ra p e u ti c ad h e re n ce (1 3 .6 % ). Sh ah , D o w e ll, G re e n e ,2 0 0 6 , U SA 6 R e tr o sp e ct iv e im p ac t as se ss m e n t st u d y (1 2 m o n th s) 4 2 3 D o cu m e n t an d ev al u at e th e se rv ic e s o f a h e m a- to lo gy /o n co lo gy cl in ic al p h ar m ac y in th e o u tp a- ti e n t cl in ic . T h e st u d y in cl u d e d 2 2 8 p at ie n ts , an av e ra ge o f 3 5 p at ie n ts p e r m o n th , b y a p h ar m ac is t, o ve r a p e ri o d o f o n e ye ar . T h e m ai n ad ve rs e re ac ti o n s p re - se n te d an d m o n it o re d b y p h ar m ac is ts w e re : an e m ia , p ai n co n tr o l, co n - st ip at io n /d ia rr h e a an d n au se a / vo m it in g, re sp o n si b le fo r 7 8 % o f th e to ta l su p p o rt ca re is su e s ad d re ss e d . In ad d it io n to sk in to x ic it y, n e p h ro to x ic it y, in fe ct io n , in so m n ia , m u co si ti s, in cr e as e d gl u co se le ve ls an d al le rg ie s, th ro m b o cy to p e n ia an d e d e m a. 3 0 8 d ru g in te rv e n ti o n s w e re ve ri fie d , 5 0 % re la te d to ca re ca re an d 3 2 % to ch e m o th e ra py , in cl u d in g th e ad d it io n o f d ru gs (4 1 % ), d is co n ti n u at io n o f m e d ic at io n (2 3 % ), d o se ad ju st m e n t (2 1 % ) an d la b o ra to ry m o n it o ri n g (1 0 % ). P ro t- L ab ar th e e t al ., 2 0 0 8 , C an ad a2 9 P ro sp e ct iv e im p ac t as se ss m e n t st u d y (1 m o n th ) 2 9 D e sc ri b e p h ar m ac is t in te rv e n ti o n s in a h e m at o p o ie ti c st e m ce ll tr an sp la n t p e d ia tr ic u n it . D u ri n g th e st u d y, 2 9 p at ie n ts w e n t to th e cl in ic al p h ar m acy se rv ic e w it h m e an ag e o f 1 2 .1 ye ar s. T h e p at ie n ts fo llo w e d u p w e re d ia gn o se d w it h : ac u te ly m p h o b la st ic le u ke m ia (3 4 .5 % ) an d H o d gk in ia , p ai n co n tr o l, co n - st ip at io n /d ia rr h e a an d n au se a / vo m it in g, re sp o n si b le fo r 7 8 % o f th e to ta l su p p o r, 2 3 .8 % ), fa ilu re to re ce iv e d ru g o r im p ro p e r ad m in is tr at io n (8 9 , 1 7 % ), u n tr e at e d in d ic at io n (9 2 ,1 7 .5 % ), su b th e ra p e u ti c d o sa ge (5 7 ,1 0 .9 % ), su p ra th e ra p e u ti c d o sa ge (6 5 , 1 2 .4 % ) an d d ru g w it h o u t in d ic at io n (7 6 , 1 4 .5 % ). In th e st u d y, 5 2 5 p h ar m ac e u ti ca l in te rv e n ti o n s w e re co lle ct e d m ai n ly re ga rd in g d o se ad ju st m e n t (3 3 .1 % ) an d d ru g m o n it o ri n g (2 5 .1 % ). V al gu s e t al ., 2 0 1 1 , U SA 2 0 P ro sp e ct iv e d e sc ri p ti ve an d q u al it at iv e st u d y (1 8 m o n th s) 8 9 D e sc ri b e th e d ev e lo p - m e n t, im p le m e n ta ti o n an d in it ia l e x p e ri e n ce w it h a p ro gr am p ro vi d - in g cl in ic al Fo r o n e ye ar , th e se rv ic e m o n it o re d 8 9 p at ie n ts , 1 8 6 in te rv e n ti o n s an d 1 3 6 p re sc ri p ti o n s. T h e m o st co m m o n in te rv e n ti o n s w e re d o se ad ju st m e n t, in d ic at io n o f m e d ic at io n , d is co n ti n u at io n o f in ap p ro p ri at e m e d ic at io n fo r th e p at ie n t an d m an ag e m e n t o f ad ve rs e re ac ti o n s (a n e m ia , p ai n , co n st i- p at io n o r d ia rr h e a, n au se a an d vo m it in g) an d p at ie n t e d u ca ti o n an d (c o n ti n u e d ) 4 Journal of Oncology Pharmacy Practice 0(0) T a b le 1 . C o n ti n u e d . St u d y ye ar /c o u n tr y St u d y d e si gn (d u ra ti o n ) P at ie n ts O b je ct iv e s M ai n cl in ic al o u tc o m e s p h ar m ac e u ti ca l se rv ic e s in h e m at o lo gy -o n co lo gy cl in ic s at a u n iv e rs it y h o sp it al . co u n se lin g. T h e fo cu s o f co u n se lin g w as to p ro m o te th e ra p e u ti c ad h e r- e n ce an d p ro vi d e in fo rm at io n to th e p at ie n t o n : w ay s o f u si n g th e ra p e u ti c ag e n ts , p re ve n ti o n an d m an ag e m e n t o f e x p e ct e d ad ve rs e e ff e ct s, as w e ll as o n th e d an ge rs , si gn s an d sy m p to m s o f th ro m b o si s. T h u s, 6 3 e d u ca - ti o n al in te rv e n ti o n s w e re p e rf o rm e d an d m o re th an h al f th e in te rv e n ti o n s ai m e d at th e u se o f an ti e m e ti cs an d th e re so lu ti o n o f d o sa ge ca lc u la ti o n e rr o rs an d ad ju st in g p ai n co n tr o l re gi m e s. C h an e t al ., 2 0 1 2 , Si n ga p o re 2 5 R e tr o sp e ct iv e co h o rt st u d y (1 2 m o n th s) 1 1 6 D e sc ri b e se rv ic e s an d re se ar ch ac ti vi ti e s co n - d u ct e d b y cl in ic al p h ar - m ac is ts fr o m a ly m p h o m a te am w ill b e d is cu ss e d . T h e su p p o rt iv e h e al th ca re d ev e lo p e d b y p h ar m ac is ts w e re : u se o f gr an u - lo cy te st im u la ti n g fa ct o rs fo r (p re ve n ti o n o f fe b ri le n e u tr o p e n ia ca u se d b y m ye lo su p p re ss io n re su lt in g fr o m th e u se o f ch e m o th e ra py ); u se o f p ro - p hy la ct ic an ti e m e ti cs (t o im p ro ve q u al it y o f lif e an d p re ve n t u n n e ce ss ar y h o sp it al iz at io n s) ;p re ve n ti o n o f tu m o r ly si s (o n co lo gi ca le m e rg e n cy o f fa ta l p o te n ti al ca u se d b y e le ct ro ly te d is o rd e rs an d re n al d ys fu n ct io n ); th e ra - p e u ti c m o n it o ri n g o f h ig h -d o se d ru gs (s u ch as m e th o tr e x at e ); im p ro vi n g th e u se o f re so u rc e s; co n tr o lle d in fu si o n o f d ru gs (s u ch as ri tu x im ab fo r th e p u rp o se o f m in im iz in g th e ri sk s o f ad ve rs e re ac ti o n s) an d sa fe ty in th e u se o f d ru gs to p re ve n t D R P s. A n o th e r fu n d am e n ta l ca re d ev e lo p e d b y p h ar m ac is ts w as th e m an ag e m e n t an d ev al u at io n o f d ru g in te ra ct io n s b e tw e e n ch e m o th e ra p e u ti c ag e n ts an d th e u se o f al te rn at iv e an d co m - p le m e n ta ry th e ra p ie s, su ch as th e u se o f te as an d h e rb al m e d ic in e s. M o st o f th e in te rv e n ti o n s p e rf o rm e d w e re o n is su e s re la te d to ch e m o th e ra py , o p ti m iz at io n o f th e u se o f an ti m ic ro b ia ls an d su p p o rt iv e ca re th e ra p ie s. T h u s, as a re su lt , p h ar m ac o th e ra py w as o p ti m iz e d (3 3 .9 % ), fo llo w e d b y th e re so lu ti o n o f d ru g- re la te d p ro b le m s (2 6 .2 % ) an d im p ro ve d w o rk flo w (1 0 .2 % ). D e lp e u ch e t al ., 2 0 1 5 , Fr an ce 5 P ro sp e ct iv e d e sc ri p ti ve an d q u al it at iv e st u d y (6 m o n th s) 4 8 9 D o cu m e n t an d ev al u at e th e ro le o f cl in ic al p h ar m ac y se rv ic e s in a h e m at o lo gy /o n co lo gy D e p ar tm e n t. D u ri n g th e st u d y, 4 8 9 ad u lt ca n ce r p at ie n ts w e re fo llo w e d u p (m e an ag e ¼ 6 3 ye ar s) .D u ri n g th e st u d y p e ri o d ,5 5 2 d ru g- re la te d p ro b le m s w e re id e n ti fie d , in cl u d in g: in ap p ro p ri at e m e d ic at io n (2 0 .6 % ), u n tr e at e d in d ic a- ti o n s (1 4 .8 % ), d ru g in te ra ct io n s (1 4 .3 % ), in ad e q u at e ad m in is tr at io n s (1 4 .1 % ), in ad e q u at e ad m in is tr at io n s (1 4 .1 % ), u n d e rd o si n g (1 1 .7 % ), la ck o f m o n it o ri n g (9 .6 % ), o ve rd o se (8 .9 % ), ad m in is tr at io n o m is si o n s (3 .5 % ) an d si d e e ff e ct s (2 .5 % ). In te rv e n ti o n s (n ¼ 5 5 2 ) le d to tr e at m e n t d is co n ti n u - at io n s (2 6 .2 % ), d o se ad ju st m e n ts (2 1 .5 % ), ad d it io n o f d ru gs (1 6 .9 % ), al te rn at iv e ro u te s o f ad m in is tr at io n (1 1 .7 % ), su b st it u ti o n fr o m o n e m e d - ic at io n to an o th e r (1 0 .7 % ), th e ra p e u ti c d ru g m o n it o ri n g (1 0 .3 % ) an d o p ti m iz at io n o f ad m in is tr at io n (2 .6 % ). T h e m aj o ri ty (9 6 % ) o f th e in te r- ve n ti o n s w e re ac ce p te d an d im p le m e n te d b y th e m e d ic al te am . M o st d ru g- re la te d p ro b le m s in vo lv e d an ti -i n fe ct iv e ag e n ts , w h ile ve ry fe w co n ce rn e d an ti -c an ce r d ru gs . T h u s, th e in te gr at io n o f th e cl in ic al p h ar - m ac is t in an o n co h e m at o lo gy d e p ar tm e n t re su lt e d in sp e ci fic d ru g (c o n ti n u e d ) Oliveira et al. 5 T a b le 1 . C o n ti n u e d . St u d y ye ar /c o u n tr y St u d y d e si gn (d u ra ti o n ) P at ie n ts O b je ct iv e s M ai n cl in ic al o u tc o m e s in te rv e n ti o n s fo r 1 2 .6 % o f p re sc ri p ti o n s fo r ad u lt p at ie n ts h o sp it al iz e d w it h ca n ce r. R ib e d e t al ., 2 0 1 5 , Sp ai n 1 7 P ro sp e ct iv e co h o rt st u d y (6 m o n th s) 2 4 9 D ev e lo p an d ev al u at e a co m p re h e n si ve p h ar - m ac e u ti ca l ca re p ro - gr am fo r ca n ce r o u tp at ie n ts tr e at e d w it h o ra l an ti n e o p la st ic ag e n ts . 2 4 9 p at ie n ts p ar ti ci p at e d in th e st u d y, w h o w e re ev al u at e d in th re e cl in ic al in te rv ie w s o ve r 6 m o n th s. T h u s, d u ri n g th is p e ri o d 2 7 5 m e d ic at io n e rr o rs w e re re co rd e d , w it h 3 6 2 in te rv e n ti o n s p e rf o rm e d b y th e p h ar m ac is t. T h e re w as a si gn ifi ca n t in cr e as e in th e ra p e u ti c ad h e re n ce in th e gr o u p o f p at ie n ts fo llo w e d an d th e p at ie n ts in d ic at e d a d e gr e e o f sa ti sf ac ti o n o f 8 1 .8 % w h e n as ke d ab o u t th e se rv ic e s p ro vi d e d in th e im p le m e n te d P h ar m ac e u tica l C ar e p ro gr am . R u iz , L e m u s, E ch ev e rr ia , 2 0 1 5 , Sp ai n 1 8 P ro sp e ct iv e d e sc ri p ti ve an d q u al it at iv e st u d y (5 1 m o n th s) 1 6 D e sc ri b e th e im p le m e n ta - ti o n o f a n ew m o d e l fa ce to fa ce an d re m o te p h ar m ac e u ti ca l ca re w it h h o m e d e liv e ry o f ty ro n si n e k in as e in h ib i- to rs m e d ic in e s fo r p at ie n ts w it h ch ro n ic m ye lo id le u ke m ia . T h e 1 6 p at ie n ts se le ct e d to u n d e rg o p h ar m ac o th e ra p e u ti c fo llo w -u p , o f w h ic h 5 o f th e se p at ie n ts ch o o se to m ak e co n ta ct b y e -m ai l an d 1 1 b y p h o n e . T h is fle x ib ili ty al lo w e d u s to p ay at te n ti o n fo cu se d o n th e p at ie n t’ s q u al it y o f lif e w it h co n ti n u o u s p h ar m ac e u ti ca l m o n it o ri n g, w h ic h m ad e it p o ss ib le to d e te ct in te ra ct io n s, p ro b le m s re la te d to d ru gs an d th e m an - ag e m e n t o f th e ra p e u ti c ad h e re n ce in d iv id u al ly . O n th e o th e r h an d , th e m o n th ly d e liv e ry o f th e m e d ic in e at h o m e al lo w e d to o p ti m iz e th e av ai l- ab le re so u rc e s o f th e p h ar m ac y se rv ic e ,s u ch as p hy si ca ls to ra ge sp ac e an d im p ro ve m e n t in th e m an ag e m e n t o f sa la ri e s. L am , C h e u n g, 2 0 1 5 , U SA 2 1 R e tr o sp e ct iv e d e sc ri p ti ve an d q u al it at iv e st u d y (7 2 m o n th s) 5 6 E va lu at e th e im p ac t o f an o n co lo gy p h ar m ac is t- m an ag e d o ra l an ti ca n - ce r th e ra py p ro gr am o n o ra l m e d ic at io n ad h e r- e n ce in C M L p at ie n ts ve rs u s u su al ca re . T h e p h ar m ac is t h e lp e d p ro m o te ad h e re n ce (8 8 .6 % ) an d re su lt s b y b u ild in g a cl o se an d tr u st in g re la ti o n sh ip w it h th e p at ie n t an d fa m ily , ge n e ra te d th ro u gh th e im p le m e n ta ti o n o f th e tr e at m e n t p la n , w h ic h co n si st s o f a vi si t w it h a p h ar m ac is t o n co lo gy , w h e re th e p at ie n t w ill re ce iv e e d u ca - ti o n al in fo rm at io n ab o u t th e d is e as e an d m e d ic at io n s, e n ab lin g th e m to id e n ti fy , so lv e an d p re ve n t p ro b le m s. A ss is ta n ce to p at ie n ts is al so p ro - vi d e d vi a e -m ai l an d te le p h o n e ca ll, fa ci lit at in g ac ce ss to gu id e lin e s, an d th e re b y re d u ci n g ra te s o f n o n -a d h e re n ce to tr e at m e n t, w h ic h is o n e o f th e m ai n fa ct o rs th at co n tr ib u te to tr e at m e n t fa ilu re . T h e p h ar m ac is t p e rf o rm e d a co n ti n u o u s fo llo w -u p o f 5 6 p at ie n ts , a to ta l o f 5 6 7 p h ar - m ac e u ti ca l in te rv e n ti o n s w e re d o cu m e n te d b as e d o n a re vi ew o f 3 4 3 2 p h ar m ac is t m e e ti n gs o f 5 6 p at ie n ts o ve r a 6 -y e ar p e ri o d .T h u s, m o n it o ri n g an d m an ag in g si d e e ff e ct s (1 6 .8 % ), d e te ct in g d ru g in te ra ct io n s (1 9 .2 % ), d o se ad ju st m e n t (1 4 .5 % ), la b o ra to ry m o n it o ri n g (3 5 .3 % ), th e ra p e u ti c in d ic at io n fo r u n tr e at e d co n d it io n (1 3 .1 % ) an d o th e rs (1 .2 % ). K e k al e , P e lt o n ie m i, A ir ak si n e n ,2 0 1 5 , Fi n la n d 2 2 P ro p e ct iv e cr o ss -s e ct io n al st u d y (6 m o n th s) 1 2 0 E va lu at e ad ve rs e d ru g re ac ti o n s e x p e ri e n ce d b y C M L p at ie n ts d u ri n g p e r o ra l ty ro si n e k in as e in h ib it o r tr e at m e n t an d co rr e la ti o n o f A D R T h is st u d y ev al u at e d 1 2 0 p at ie n ts w it h C M L , w it h a m e an ag e o f 5 7 .8 ye ar s an d 5 2 % w e re m al e . Fr o m th e to ta l n u m b e r o f p at ie n ts ev al u at e d , 9 7 % re p o rt e d b e in g su ff e ri n g fr o m at le as t o n e ad ve rs e re ac ti o n , w h ic h h ad a n e ga ti ve in flu e n ce o n d ai ly ac ti vi ti e s an d tr e at m e n t, th u s, lo w ad h e re n ce to tr e at m e n t w it h Im at in ib in p at ie n ts w it h C M L is lin ke d ad ve rs e re ac - ti o n s. A m o n g th e ad ve rs e e ff e ct s, th e m o st ci te d w e re cr am p (8 0 % ), (c o n ti n u e d ) 6 Journal of Oncology Pharmacy Practice 0(0) T a b le 1 . C o n ti n u e d . St u d y ye ar /c o u n tr y St u d y d e si gn (d u ra ti o n ) P at ie n ts O b je ct iv e s M ai n cl in ic al o u tc o m e s sy m p to m s w it h m e d i- ca ti o n ad h e re n ce an d p e rc e iv e d q u al it y o f lif e . e d e m a (6 9 % ) an d fa ti gu e (5 0 % ). M o re th an h al f o f th e p at ie n ts fe lt th at A D R s h ad a n e ga ti ve in flu e n ce o n th e ir d ai ly q u al it y o f lif e . A q u ar te r o f th e p at ie n ts re p o rt e d th at th e sy m p to m s h ad a n e ga ti ve in flu e n ce o n m o o d , ge n e ra l co n d it io n o r p le as u re in lif e . P at ie n ts w h o fe lt th at th e ir sy m p to m s n e ga ti ve ly af fe ct e d th e ir q u al it y o f lif e su ff e re d fr o m an av e ra ge o f e ig h t d iff e re n t sy m p to m s. Fa ri as e t al ., 2 0 1 6 , B ra zi l2 7 P ro sp e ct iv e im p ac t as se ss m e n t st u d y (2 4 m o n th s) 1 8 5 Im p le m e n t a cl in ic al p h ar - m ac y se rv ic e fo cu se d o n th e co m p re h e n si ve re vi ew o f an ti n e o p la st ic d ru gs u se d in th e ra py o f h e m at o lo gi ca l d is e as e s. 1 8 5 p at ie n ts an d m o re th an 1 3 th o u sa n d p re sc ri p ti o n s w e re fo llo w e d ,w it h a 1 0 6 .5 % in cr e as e in th e d e te ct io n o f D R P s. T h e m ai n u n d e rl yi n g d is e as e s o f p at ie n ts w it h D R P w e re n o n -H o d gk in ’s ly m p h o m a, m u lt ip le m ye lo m a an d ac u te ly m p h o id le u ke m ia - p o ss ib ly as so ci at e d w it h th e co m p le x it y o f th e ir tr e at m e n t re gi m e n s - an d th e m ai n d ru gs re la te d to D R P w e re m e th o tr e x at e , cy cl o p h o sp h am id e , cy ta ra b in e , as p ar ag in as e an d fil gr as ti m . T h u s, th e m aj o ri ty o f D R P s in b o th p e ri o d s w e re co n si d e re d cl in ic al ly si gn ifi ca n t (5 8 % in th e p e ri o d w it h o u t th e C lin ic al P h ar m ac y se rv ic e an d 7 1 % w it h th e C lin ic al P h ar m ac y se rv ic e ) an d am o n g th e m ai n ch ar ac te r- is ti cs o f th e D R P s, th e ad ju st m e n t o f d o se , d u ra ti o n tr e at m e n t an d d ilu - ti o n / co n ce n tr at io n o f th e m an ip u la te d m e d ic at io n . P h ar m ac is ts in te rv e n e d m ai n ly d u ri n g th e st u d y b y p e rf o rm in g d o se ad ju st m e n t, d ru g su sp e n si o n ,a lt e ra ti o n o f d ilu e n ts / co n ce n tr at io n o f th e m an ip u la te d d ru g, an d in cl u si o n o f d ru g th e ra p y. D e fo e , Ju p p , L e sl ie , 2 0 1 7 , C an ad a2 8 P ro sp e ct iv e d e sc ri p ti ve an d q u al it at iv e st u d y (4 m o n th s) 2 7 2 D e sc ri b e ke y ac ti vi ti e s p e rf o rm e d b y a n ew ly d e p lo ye d cl in ic al p h ar - m ac is t in an o u tp at ie n t p e d ia tr ic h e m at o lo gy , o n co lo gy , tr an sp la n t cl in ic . D u ri n g th e st u d y, p h ar m ac is ts tr e at e d 2 7 2 p at ie n ts an d re co rd e d 1 0 2 1 in te rv e n ti o n s su ch as m e d ic at io n re vi ew , ad vi ce , u sa ge gu id e lin e s an d la b o ra to ry m o n it o ri n g. It w as al so p o ss ib le to o b se rv e a co n si d e ra b le in cr e as e in th e n u m b e r o f m e d ic at io n re co n ci lia ti o n p e rf o rm e d (4 0 0 % ), in th e p ro vi si o n o f ad h e re n ce as si st an ts fo r p at ie n ts an d th e ir fa m ili e s (1 3 2 % ) an d ad h e re n ce as se ss m e n ts (1 2 2 % ). C lin ic al p h ar m ac is ts h av e d e m o n st ra te d an in -d e p th u n d e rs ta n d ing o f tr e at m e n t re gi m e n s, an d am o n g o th e r in te rv e n ti o n s, ca n re vi ew m e d ic at io n s w it h p at ie n ts , m an ag e th e ra p e u ti c d ru gs , id e n ti fy d ru g in te ra ct io n s, h e lp w it h tr e at m e n t ad h e r- e n ce , p ro vi d e m e d ic at io n ad vi ce , an d th u s id e n ti fy an d ad d re ss so m e b ar ri e rs . L u ce n a e t al ., 2 0 1 8 , U SA 3 0 R e tr o sp e ct iv e d e sc ri p ti ve an d q u al it at iv e st u d y (2 m o n th s) 1 1 4 D e te rm in e ri sk cr it e ri a sp e ci fic to th e m al ig n an t h e m at o lo gy an d b o n e m ar ro w tr an sp la n t p at ie n ts an d to ev al u at e th e d iff e re n t ty p e s an d se ve ri ti e s o f in te rv e n - ti o n s m ad e b y p h ar m ac is ts . 1 1 4 p at ie n ts w e re in cl u d e d w it h a to ta l o f 7 9 3 in te rv e n ti o n s o ve r th e d u ra ti o n o f th e st u d y. A m o n g th e p at ie n ts , 8 0 w e re id e n ti fie d as in h ig h ri sk an d 3 4 as n o t in h ig h ri sk . T h e re w e re m o re in te rv e n ti o n s d o cu - m e n te d u p o n ad m is si o n in th e h ig h -r is k gr o u p (7 3 in te rv e n ti o n s) co m - p ar e d w it h th e n o t h ig h -r is k gr o u p (3 1 in te rv e n ti o n s) . H o w ev e r, in a p e r p at ie n t an al ys is , th e re w as a si m ila r n u m b e r o f in te rv e n ti o n s in b o th gr o u p s. Sp e ci fic al ly fo r th e h ig h -r is k p at ie n ts , th e re w e re a to ta l o f 3 2 6 in te rv e n ti o n s, w it h 2 1 o f th e m m ad e u p o n ad m is si o n an d 3 0 5 m ad e d u ri n g h o sp it al st ay . In th is ca se , th e m o st co m m o n in te rv e n ti o n s w e re : th e ra - p e u ti c re gi m e n ch an ge (3 6 % ), th e ra py d is co n ti n u at io n (1 6 % ), an d (c o n ti n u e d ) Oliveira et al. 7 T a b le 1 . C o n ti n u e d . St u d y ye ar /c o u n tr y St u d y d e si gn (d u ra ti o n ) P at ie n ts O b je ct iv e s M ai n cl in ic al o u tc o m e s m o n it o ri n g (1 6 % ). B ey o n d it , m e d ic at io n h is to ri e s co rr e sp o n d e d to o n ly 5 % o f th e in te rv e n ti o n s an d th e au th o rs co n cl u d e d th at it su gg e st s th at p h ar m ac is ts m ay n e e d to fo cu s m o re o n as se ss in g an d in te rv e n in g o n p at ie n ts . M o re o ve r, in te rv e n ti o n s re la te d to m e d ic at io n h is to ry w e re th e m o st p re va le n t u p o n ad m is si o n (7 1 % ), w h ile th e m o st fr e q u e n t d u ri n g th e h o sp it al st ay w e re th o se re la te d to m o d ify in g a th e ra p e u ti c re gi m e n (3 8 % ), d is co n ti n u in g th e ra py (1 6 % ), an d m o n it o ri n g (1 6 % ). C h e n , W u an d H u an g 2 0 1 9 , T ai w an 2 4 R e tr o sp e ct iv e im p ac t as se ss m e n t st u d y (1 2 m o n th s) 1 4 4 3 E va lu at e th e cl in ic al an d e co n o m ic im p ac t o f cl in ic al p h ar m ac is t in te rv e n ti o n in a h e m a- to lo gy u n it . A ft e r th e im p le m e n ta ti o n o f th e C lin ic al P h ar m ac y se rv ic e , th e av e ra ge h o sp it al iz at io n ti m e d e cr e as e d fr o m 1 9 .2 7 to 1 6 .6 9 d ay s. 8 2 6 p h ar m a- ce u ti ca l in te rv e n ti o n s w e re p e rf o rm e d w h ic h w as si gn ifi ca n tl y h ig h e r th an th e p e ri o d b e fo re th e in vo lv e m e n t o f th e cl in ic al p h ar m ac is t (p < 0 .0 0 0 0 1 ). A m o n g th e ac ti ve re co m m e n d at io n s, th e re w e re re co m - m e n d at io n s fo r th e p ri m ar y p ro p hy la ct ic u se o f p o sa co n az o le fo r p at ie n ts w it h ac u te m ye lo id le u ke m ia u n d e rg o in g re m is si o n -i n d u ci n g ch e m o th e r- ap y. A s a re su lt o f th e se m e d ic at io n o rd e r in te rv e n ti o n s, d e te ct e d p re - ve n ta b le ad ve rs e ev e n ts in cr e as e d fr o m 5 8 in th e ye ar p ri o r to th e in vo lv e m e n t o f th e cl in ic al p h ar m ac is t to 2 3 0 th e re af te r. M o re o ve r, th e co st sa vi n gs w as 5 .7 5 ti m e s h ig h e r th an th e e st im at e d b e fo re th e in tr o - d u ct io n o f th e se rv ic e . W in d e t al ., 2 0 2 0 , U SA 3 1 R e tr o sp e ct iv e im p ac t as se ss m e n t st u d y (7 m o n th s) 2 8 Im p le m e n t an d o p ti m iz e a p ilo t tr an si ti o n s o f ca re m o d e l fo r sc h e d u le d ch e m o th e ra py ad m is - si o n s in p at ie n ts w it h h e m at o lo gi c m al ig n an ci e s. T h e p la n -d o -s tu d y- ac t (P D SA ) q u al it y im p ro ve m e n t te ch n iq u e w as im p le - m e n te d to p ro sp e ct iv e ly m e as u re th e su cc e ss o f in te rv e n ti o n s re la te d to th e im p ro ve m e n t o f se rv ic e p ro ce ss tr an si ti o n s th at o cc u rr e d in va ri o u s st ag e s, in cl u d in g th e d ev e lo p m e n t o f st an d ar d iz e d o p e ra ti o n al p ro ce - d u re s, e le ct ro n ic d o cu m e n ta ti o n m e d ic al re co rd s an d e d u ca ti o n fo r th e m u lt id is ci p lin ar y gr o u p o f m al ig n an t h e m at o lo gy . In ad e q u at e p re sc ri p ti o n o f p ro p hy la ct ic an ti m ic ro b ia ls an d d is ch ar ge an ti e m e ti cs o cc u rr e d fo r 7 8 % an d 4 4 % o f p at ie n ts , re sp e ct iv e ly . In ad d it io n , th re e P D SA cy cl e s w e re co n d u ct e d re su lt in g in im p ro ve m e n ts in m u lt ip le as p e ct s su ch as : co m - m u n ic at io n re ga rd in g st at u s o f b e n e fit s in ve st ig at io n s p e rf o rm e d fo r sp e ci al ty m e d ic at io n s p ri o r to ad m is si o n , re so lu ti o n o f th e se b e n e fit s in ve st ig at io n s at va ri o u s ti m e p o in ts , im p ro ve m e n t in e ff ic ie n t u se o f th e e le ct ro n ic m e d ic al re co rd fo r ch e m o th e ra py o rd e rs , an d p at ie n t in st ru c- ti o n s fo r ap p ro p ri at e u se o f p ro p hy la ct ic an ti m ic ro b ia ls . G r� e go ri e t al ., 2 0 2 0 , Fr an ce 2 3 R e tr o sp e ct iv e q u al it at iv e an d d e sc ri p ti ve st u d y (1 2 m o n th s) 5 5 8 E va lu at e cl in ic al an d fin an - ci al im p ac t o f p h ar m a- ci st in te rv e n ti o n s in an am b u la to ry ad u lt h e m at o lo gy -o n co lo gy d e p ar tm e n t. A to ta l o f 1 9 7 0 in te rv e n ti o n s w e re p e rf o rm e d co rr e sp o n d in g to an av e ra ge o f 3 .5 in te rv e n ti o n s/ p at ie n t. T h e m ai n D R P s w e re : co n tr a- in d ic at io n /n o n - co n fo rm it y to gu id e lin e s (9 8 , 1 5 % ), d o sa ge p ro b le m (9 0 , 1 4 % ), d ru g in te ra ct io n (8 0 , 1 2 % ) an d im p ro p e r p re sc ri p ti o n (7 8 , 1 2 % ). T h e m ai n in te rv e n ti o n s ad o p te d w e re : D is co n ti n u at io n o r re fu sa l to d e liv e r (2 5 6 , 3 9 % ), d d d it io n o f a n ew d ru g (1 9 6 , 3 0 % ), d o se ad ju st m e n t (9 5 , 1 5 % ) an d (c o n ti n u e d ) 8 Journal of Oncology Pharmacy Practice 0(0) The selected studies presented different methodolog- ical designs, which made it difficult to match the results and compare the reported outcomes. Most of the stud- ies (n¼ 9) were prospective. The studies had as meth- odological design: the qualitative and descriptive analysis (n¼ 8), the impact assessment (n¼ 6), the cohort analysis (n¼ 2) and the cross-sectional approach (n¼ 1). All studies used the identification of DRPs and the evaluation of the performed interventions as clinical outcome measures. In addition, three studies approached the humanistic impacts20–22 and two of them discussed the economic impacts of interventions carried out by pharmacists.23,24 Pharmacist intervention for Drug-Related problems (DRPs) All studies have shown that in the pharmacotherapy assessment process, the identification of DRPs was essential to ensure patient safety when using medica- tions. Pharmacists have played a key role in evaluatingtherapeutic outcomes, promoting therapeutic adher- ence and identifying DRPs. The pharmacotherapy evaluation performed by pharmacists resulted in more than 3,000 therapeutic interventions and in the identification of approximately 1,500 DRPs. The most frequently reported DRPs regarded: safety, due to adverse reaction to the medi- cation, very high dose prescription or drug interactions; effectiveness, by underdosing or lack of monitoring; indication, for untreated health condition or adher- ence.5,6,17,18,20–22,25–28 To handle or avoid DRPs, the main reported inter- vention performed by the pharmacist was optimization of administration,5,21,22,26,29 including: dose adjust- ment; prescription of drugs; prophylaxis of infections; replenishiment of electrolytes; substitution of medica- tion; and therapeutic monitoring. The integration of the clinical pharmacist in an onco-hematology depart- ment resulted in beneficial interventions to guarantee safety in the use of medication for 12.6% of the pre- scriptions of adult patients hospitalized with cancer.5 In that work, most DRPs reported involved anti- infectious agents, while quite a few were related to anti- neoplastic therapy. Treatment adherence and education for Self-Care The implementation of a clinical pharmacy service in onco-hematology clinics has contributed to the promo- tion of therapeutic adherence and education for self- care. The focus of counseling was to promote therapeu- tic adherence and provide information on: ways of using therapeutic agents, prevention and managementT a b le 1 . C o n ti n u e d . St u d y ye ar /c o u n tr y St u d y d e si gn (d u ra ti o n ) P at ie n ts O b je ct iv e s M ai n cl in ic al o u tc o m e s o p ti m iz at io n o f th e d is p e n si n g/ ad m in is tr at io n m o d e (5 2 .8 % ). T h e co st re d u ct io n w as e 3 9 0 ,4 8 0 . T h e co st -b e n e fit ra ti o o f th e cl in ic al p h ar m ac is t w as e 3 .7 fo r e ac h e u ro in ve st e d . M o u k af ih e t al ., 2 0 2 0 , M o ro cc o 3 2 R e tr o sp e ct iv e o b se rv a- ti o n al st u d y (1 2 m o n th s) 5 2 6 D o cu m e n t an d ev al u at e th e ro le o f cl in ic al p h ar m ac y se rv ic e s in an o n co lo gy d e p ar tm e n t. T h e st u d y in cl u d e d 5 2 6 p at ie n ts . T h e p h ar m ac is t id e n ti fie d 4 5 0 D R P s, m ai n ly :u n tr e at e d in d ic at io n s (3 1 .3 % ); o ve rd o se (1 7 .1 % ); d ru g in te ra ct io n s (1 2 .4 % ) an d u n d e rd o sa ge (1 1 .1 % ). T h e m aj o ri ty (9 8 % ) o f th e ch an ge s im p le m e n te d b y th e te am h ad a si gn ifi ca n t cl in ic al im p ac t o n th e p at ie n t: 8 8 (1 9 .6 % ) w it h a ve ry si gn ifi ca n t cl in ic al im p ac t an d 7 1 (1 5 .8 % ) w it h a p o te n ti al vi ta l im p ac t. Oliveira et al. 9 of expected adverse reactions, and the dangers, signs and symptoms of thrombosis. In this context, the work in20 carried out 63 educa- tional interventions, which more than half were direct- ed to the use of antiemetics, the resolution of dosage calculation errors and to the adjustment of pain control regimens. These interventions contribute to the individ- ualization and monitoring of therapeutic regimes. Additionally, it also benefits both the patient and the health service by reducing hospitalization time and unnecessary expenses, and helping to achieve the goals established by the multidisciplinary team. The treatment adherence of patients with chronic myeloid leukemia who received Imatinib was described in the study in.21 They reported that the pharmacist helped promote adherence (88.6%) and better results by building a close and trusting relationship with the patient and family, through the implementation of a treatment plan. It consisted of an appointment with an oncology pharmacist, where the patient received educational information about the disease and medica- tions, enabling them to identify, solve and prevent problems. The assistance to patients was also carried out via e-mails and telephone calls, facilitating access to guidelines, and thereby reducing treatment non- adherence rates, which is one of the main factors that contribute to the failure of therapy. Another study was carried out in Finland, between 2012 and 2013, in eight hospitals with the aim of eval- uating the Adverse Drug Reactions (ADRs) experi- enced by patients with chronic myeloid leukemia during oral treatment with tyrosine kinase inhibitor. The authors reported that More than half of the patients felt that ADRs had a negative influence on their quality of life. Moreover, a quarter of the patients reported that the symptoms had a negative influence on mood, general condition or pleasure in life. Beyond it, patients who felt that their symptoms negatively affect- ed their quality of life suffered from of eight different symptoms on average.22 Economic impact of pharmacist interventions Two studies demonstrated that, after the introduction of Clinical Pharmacy services at Oncology and Hematology Centers, there was a significant increase in interventions to reduce medication errors, prevent- able adverse drug events and medication costs. In a study carried out in France23 in 2020, the value repre- sented by deprescriptions and exchanges for less expen- sive drugs was e185,508. In turn, the value represented by the addition of medicines and the replacement by more expensive ones was e9,945. Beyond it, 109 (6%) of all interventions regarded the revision of immuno- therapy or chemotherapy regimen resulting in the reduction of e148,032 (84% of the total cost savings). The total cost reduction represented ss expensive drugs was e185,508. In turn, the value represented by the addition of medicines and th average annual savings produced a net benefit of e223,021 and the cost- benefit ratio was . The total cost reduction represented ss expensive drugs was In another study carried out in Taipei24 in 2019, reported that, after the implementation of the clinical pharmacy service, the average hospitalization time reduced from 19.27 to 16.69 days compared to the period before the implementation of the service. Thus, the cost savings was 5.75 times (NT$250,280a) the estimated before the introduction of the service (NT$37,080) by considering the switch from parenteral to oral medications (main contributor) despite only decreasing doses or frequency of medication. Reviewed study limitations The most common limitations of the selected studies were: the small number of patients, unpaired distribu- tion among the study groups, lack of standardization of the instruments used to assess quality of life and the incidence of adverse reactions, the short period of time of evaluation. Moreover, the differences in methodol- ogies hardened the pairing between studies for the meta-analysis. These factors can result in low represen- tativeness of the population and statistical and data interpretation errors. Discussion Our findings represent unprecedented results in rela- tion to the clinical outcomes of patients with hemato- logical tumors that were evaluated by clinical pharmacists, the role of the pharmacist in onco- hematology services and the corresponding economic impacts for the organizations. The selected articles demonstrated significant impacts on health care for patients with hematological tumors. It highlights the importance of including the pharmacist in the assis- tance team in the outpatient, hospital or community environment. It allows addressing fundamental care for the drug therapy management and monitoring for the patients, detecting possible adverse reactions and drug interactions. Most of the studies selected in this review described mainly the types of DRPs found as an indicator of the pharmacy practice.5,6,20,26,27,32 Few studies have reported the clinical outcomes of the identified DRPs, the humanistic17,22,28 and economic outcomes.20,21,23,24,26,28 The selected studies described a large number of DRPs identified.The work in27 reported that the 10 Journal of Oncology Pharmacy Practice 0(0) detection and prevention of DRPs increased 106.5% compared to the period when the clinical pharmacy service was not offered to patients. The main underly- ing diseases of patients with DRPs were: non- Hodgkin’s lymphoma, multiple myeloma and acute lymphoid leukemia. The related DRPs can be associat- ed with the complexity of the treatment regimens and the main drugs associated were: methotrexate, cyclo- phosphamide, cytarabine, asparaginase and filgrastim. Most DRPs in both periods were considered clinically significant. The pharmacists intervened mainly during the study of dose adjustment, suspension of drugs, alteration of diluents/concentration of manipulated medication and inclusion of drug therapy. The hematological system is one of those affected by the toxicity of the chemotherapy treatment. As reported in the selected work, the main ADRs identi- fied by pharmacists and responsible for 78% of the interventions, were: anemia, constipation/diarrhea and nausea/vomiting.6 In addition, the studies also reported skin toxicity, nephrotoxicity, infection, insom- nia, mucositis, increased levels of glucose, allergies, thrombocytopenia and edema.5,6,20,26,27 The supportive health care conducted by pharma- cists were: use of granulocyte-stimulating factors for prevention of febrile neutropenia (caused by myelosup- pression due to chemotherapy); use of prophylactic antiemetics (to improve quality of life and prevent unnecessary hospitalizations); prevention of tumor lysis (potentially fatal oncological emergency, caused by electrolyte disturbances and renal dysfunction); therapeutic monitoring of high-dose drugs such as methotrexate; controlled infusion of drugs such as rit- uximab (for minimizing the risk of adverse reactions); and safety monitoring in the use of drugs to prevent DRPs. Additional fundamental care developed by pharmacists were the management and evaluation of drug interactions between chemotherapeutic agents and the use of alternative and complementary thera- pies, such as teas and herbal medicines. Hence, as a result, pharmacotherapy optimization occurred (33.9%), followed by the resolution of DRPs (26.2%).25 The Clinical Pharmacy services contributed to the individualization and monitoring of therapeutic regimes, in addition to benefiting both the patient and the health service by reducing hospitalization time and unnecessary expenses. Consequently, it helped achieving the goals established by the multidis- ciplinary team.20,23,31 A study was carried out in Spain on a Clinical Pharmacy service for patients with Chronic Myeloid Leukemia, in which the patient received the medication at home. It was focused on the quality of life, detection of interactions and DRPs and the management of adherence therapy individually. The monthly delivery of the drugs at home allowed to optimize the available resources of the pharmacy service, such as storage space and improved management of expiration dates. At the end of the study period, all participants contin- ued to be monitored by the service.18 In a similar study, carried out in the USA, the pharmacist helped in pro- moting adherence (88.6%) and in the results by build- ing a relationship of proximity and trust with the patient and his family, generated through the imple- mentation of a health care plan. It consisted of a visit with an oncology pharmacist, where the patient received information about the disease and medica- tions, enabling them to identify, solve and prevent problems.21 The assessment of ADRs experienced by patients with CML and the correlation of ADR symptoms with medication adherence and perceived quality of life was described in a study conducted at eight hospi- tals in Finland. The study reported 97% percent of patients were suffering from at least one ADR. Although, no correlation was found between adherence and ADRs, half of the patients felt that ADRs had a negative influence on their quality of life, affecting their mood, general state or the pleasure of life.22 The research carried out by Ribed and collabora- tors17 revealed the positive impact of Clinical Pharmacy services for outpatients who indicated a degree of satisfaction of 81.8% when asked about the services provided in the implemented Pharmaceutical Care program. Drug reconciliation has been described as an impor- tant tool in the clinical pharmacy. A study carried out in Canada demonstrated a significant increase in the number of medication reconciliation (400%), assis- tance to patients and their families to promote therapy adherence (132%) and adherence assessments (122%).28 Clinical pharmacists have demonstrated an in-depth understanding of treatment regimens and, among other interventions, worked on reviewing medication, man- aging therapeutic drugs, identifying drug interactions, helping with treatment adherence, and providing med- ication advice. Although specific data on the clinical relevance of interventions conducted by pharmacists have not been collected, the study demonstrated that the integration of clinical pharmacists in an interdisci- plinary clinic can improve patient safety in the use of drugs, in addition to contributing to the reduction of adverse events, hospitalization occurrences, and hospi- talization time.21,27,28 The impact of an oncology pharmacist extends beyond individual patient care, indirectly affecting patient outcomes through activities such as the devel- opment and implementation of safety guidelines and Oliveira et al. 11 policies for the use of medicines.19,33,34 As observed in the literature described here, the implementation of a clinical pharmacy service in oncology care units pro- moted the reduction of errors resulting from incorrect prescriptions, drug interactions, side effects, in addition to reducing the number of hospitalizations and, conse- quently, treatment costs and negative impacts on patient’s life and health.35–39 In addition, the relation- ship and trust between pharmacist and patients under- going onco-hematology treatment was expanded, through the practice of pharmaceutical care, positively contributing to the quality of life of patients. Hence, it allowed the increase of satisfaction, adherence to treat- ment and the continuous expert guidance on the cor- rect use of prescribed antineoplastic agents, as well as the control of side effects and possible interactions.17,18,40 In summary, the studies have reported the clinical activities developed by pharmacists, such as: medica- tion reconciliation, patient education, and economic assessments, which are fundamental activities for pro- moting patient safety when using medications. Moreover, the studies discussed here presented results that directly impacted the quality of health care, as well as the quality of life of patients and the reduction of treatment costs. Finally, the studies reported improve- ment of symptoms in subsequent clinical appointments (after intervention by the pharmacist), of therapeutic adherence and in the prevention of DRPs. Some limitations were found in the execution of this review such as: i) the publication bias that can affect the selection process of articles, since no study was identified to show the negative impact of clinical phar- macy services; ii) the selection bias, given some studies might not be indexed in the researched databases; and iii) it was not possible to carry out a quantitative sum- mary analysis of the data due to the heterogeneity of the population, interventions and results of the selected studies. Conclusions In view of the evidences found in studies carried out in different countries, the practice of Clinical Pharmacy and Pharmaceutical Care has shown that cancer patients accompanied by a clinical pharmacist, showed higher adherence to treatment, control of symptoms (e.g, cancer pain, nausea, constipation), improvement in the quality of life, as well as in the reductionand/or solution of DRPs. To the best of our knowledge, this study is the first systematic review that summarizes the different studies that deal with the impacts of Clinical Pharmacy services in assist- ing patients with onco-hematologic cancers. In general, the studies included in this review, con- ducted in diverse places and contexts, concluded that Clinical Pharmacy services contributed to the individ- ualization and monitoring of therapeutic regimes. In addition, it also contributed to the patient and the health service by reducing hospitalization time and unnecessary expenses, helping to achieve the goals established by the multiprofessional team. Another rel- evant care developed by pharmacists was the manage- ment and evaluation of drug interactions between chemotherapeutic agents and the use of alternative and complementary therapies, such as teas and herbal medicines. Finally, we suggest that future longitudinal studies can be carried out in order to clarify the impacts of Clinical Pharmacy and Pharmaceutical Care on the survival and quality of life of patients with onco- hematological cancers. Such studies would be impor- tant to describe the long-term results of Clinical Pharmacy services. Acknowledgements The authors thank Caroline Argolo Brito Oliveira and Lorena Silva Oliveira Nunes for the comments and sugges- tions on the preliminary version of this work. Declaration of Conflicting Interests The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article. Funding The author(s) received no financial support for the research, authorship, and/or publication of this article. ORCID iD Renata F de Ara�ujo-Calumby https://orcid.org/0000- 0003-2475-5953 Note a. NT$: New Taiwan Dollar. References 1. Taylor J, Xiao W and Abdel-Wahab O. 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