Prévia do material em texto
77 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 UMA REVISÃO BIBLIOGRÁFICA SOBRE AS FERRAMENTAS UTILIZADAS PELO SISTEMA JUST IN TIME Luis Carlos GOMIERO JUNIOR* Euclides REAME JUNIOR** RESUMO O -XVW�LQ�7LPH��-,7��DMXGD�DV�RUJDQL]Do}HV�D�PDQWHUHP�VH�FRPSHWLWLYDV��'HVWD�IRUPD�HODV�SRGHUmR�VHUYLU� PHOKRU�RV�FOLHQWHV��FRP�YDULHGDGH�GH�SURGXWRV�H�HP�SHTXHQDV�TXDQWLGDGHV��VHP�TXH�SDUD�LVVR�WHQKDP� TXH�SDJDU�PDLV��SRVVLELOLWDQGR�WDPEpP�UHGXomR�GH�FXVWRV��DXPHQWR�GD�TXDOLGDGH�H�GD�SURGXWLYLGDGH�� Para tanto é necessário a aplicabilidade de ferramentas de uma forma racional. Assim o objetivo do presente trabalho constituiu na caracterização das ferramentas utilizadas pelo sistema -XVW�LQ� 7LPH��D�LPSODQWDomR�H�VHXV�UHVXOWDGRV��0HWRGRORJLFDPHQWH�IRL�XWLOL]DGD�XPD�SHVTXLVD�ELEOLRJUi¿FD��$� contribuição do trabalho é reforçar a visão de que se bem empregadas podem proporcionar vantagem FRPSHWLWLYD��SHUPLWLQGR�UHVSRVWDV�UiSLGDV�DRV�GHVYLRV�GR�PHUFDGR��FRP�HOHYDGR�SDGUmR�GH�TXDOLGDGH� H�EDL[R�FXVWR�GH�SURGXomR� PALAVRAS-CHAVE: Just in Time. Manutenção produtiva total. Kanban. INTRODUÇÃO $�VXSHULRULGDGH�GDV� LQG~VWULDV�RULHQWDLV�� IUHQWH�DRV�VHXV�FRQFRUUHQWHV�GR�RFLGHQWH� IRL�DPSODPHQWH� UHFRQKHFLGD� GRV� DQRV� ���� H� SURPHWH� DFHQWXDU�VH� DLQGD� PDLV� QD� DWXDOLGDGH�� $WXDOPHQWH�� XPD� RUJDQL]DomR� TXH� TXHLUD� SURVSHUDU� RX�PHVPR� VREUHYLYHU�� GHYH� SURFXUDU� WHU� FRQKHFLPHQWR� VHPSUH� DWXDOL]DGR�GD�LQG~VWULD�H�GDV�IRUoDV�FRPSHWLWLYDV�TXH�D�GLULJHP�H��FRPR�FRQVHTXrQFLD��HODERUDU�XPD� HVWUDWpJLD�FRPSHWLWLYD�TXH�QHFHVVDULDPHQWH�WHQKD�IRFR�QD�SURGXomR��2�DYDQoR�GRV�RULHQWDLV�p�UHÀH[R� da aplicabilidade de um sistema de administração da produção chamado de -XVW�,Q�7LPH��-,7���TXH�VH� DGDSWD�PXLWR�EHP�DV�H[LJrQFLDV�GR�PHUFDGR�FRQVXPLGRU�DWXDO��UHVSRQGHQGR�UDSLGDPHQWH�DV�YDULDo}HV� GD�GHPDQGD��6HJXQGR�6KLQJR��������S������R�VLVWHPD�-,7�FRQVLVWH�QD�³SURGXomR�FRP�HVWRTXH�]HUR��RX� VHP�HVWRTXH��R�TXH�HTXLYDOH�D�GL]HU�TXH�FDGD�SURFHVVR�GHYH�VHU�DEDVWHFLGR�FRP�RV�LWHQV�QHFHVViULRV�� QD�TXDQWLGDGH�QHFHVViULD��QR�PRPHQWR�QHFHVViULR´��e�XP�VLVWHPD�FDUDFWHUL]DGR�SHOD�PDQXWHQomR�GH� PDWpULDV�SULPDV�H�FRPSRQHQWHV�HP�HVWRTXH�DSHQDV�HP�TXDQWLGDGH�VX¿FLHQWH�SDUD�PDQWHU�R�SURFHVVR� SURGXWLYR�QR�PRPHQWR��&KLDYHQDWR��������S������UHIRUoD�TXH�R�VLVWHPD�-,7�³HQYROYH�XPD�WHQWDWLYD� GH� UHGX]LU�FXVWRV�H�PHOKRUDU�R�ÀX[R�GH� WUDEDOKR�DWUDYpV�GD�SURJUDPDomR�GH�PDWHULDLV�TXH�GHYHP� FKHJDU� D� XPD� HVWDomR� GH� WUDEDOKR� QR�PRPHQWR� FHUWR� GH� VHX� XVR´��9iULDV� WpFQLFDV� H� IHUUDPHQWDV� XVDGDV�SHOR�VLVWHPD�-,7�FRQWULEXHP�SDUD�UHGX]LU�FXVWRV��SRUpP�D�TXH�PDLV�IDYRUHFH�HVWi�UHGXomR�p�D� HOLPLQDomR�GH�GHVSHUGtFLRV��RQGH�VHUmR�HOLPLQDGDV�WRGDV�DV�DWLYLGDGHV�UHDOL]DGDV�QD�IiEULFD�TXH�QmR� DJUHJDP�YDORU�D�SURGXomR��&RP�HVWH�VLVWHPD�p�HVWLPXODGR�R�HQYROYLPHQWR�KXPDQR��ÀH[LELOLGDGH�QR� DWHQGLPHQWR�jV�GHPDQGDV�H�VLPSOLFLGDGH�QRV�SURFHVVRV�SURGXWLYRV��6mR�GLYHUVDV�DV�YDQWDJHQV�TXH� _________________________________ �7pFQRORJR�HP�3URGXomR�±�)DFXOGDGH�GH�7HFQRORJLD�GH�7DTXDULWLQJD�±�OFJRPLHUR#KRWPDLO�FRP �'RFHQWH�GD�)DFXOGDGH�GH�7HFQRORJLD�GH�/LQV�H�7DTXDULWLQJD�±�HXFOLGHV�UHDPH#IDWHFWT�HGX�EU 78 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 HVWH� VLVWHPD�SURSRUFLRQD�� DV� SULQFLSDLV� VmR� UHGXo}HV� GH� HVWRTXHV�� DXPHQWR�GD� TXDOLGDGH�� UHGXomR� GH�FXVWRV�H�DXPHQWR�GD�SURGXWLYLGDGH��1HVWH�VHQWLGR��R�REMHWLYR�GR�SUHVHQWH�WUDEDOKR�FRQVWLWXLX�QD� FDUDFWHUL]DomR�GR�VLVWHPD�GH�DGPLQLVWUDomR�GD�SURGXomR�-,7��EHP�FRPR�DV�IHUUDPHQWDV�XWLOL]DGDV��D� implantação e seus resultados. 1. REVISÃO BIBLIOGRÁFICA 1.1 Programa 5S $�LGpLD�GR�SURJUDPD��6�SDUWLX�SHOD�EXVFD�GD�UHFRQVWUXomR�GR�-DSmR�DSyV�D�6HJXQGD�*XHUUD�0XQGLDO�� basicamente para combater a sujeira das fábricas e para melhorar o ambiente geral de trabalho. Segundo 5HFK��������R�SURJUDPD��6�VXUJLX�QR�-DSmR�HP�������QR�&HQWUR�GH�(GXFDomR�SDUD�D�4XDOLGDGH��FRP� D�HTXLSH�GR�'U��.DRUX�,VKLNDZD��D�¿P�GH�FRPEDWHU�jV�FDXVDV�GH�SHUGDV�H�GHVSHUGtFLRV��3DUD�7UDLQRWWL� ������� S����� R� SURJUDPD� p� XPD� IHUUDPHQWD�� TXH� YLVD� j�PDQXWHQomR� GD� OLPSH]D� H� RUJDQL]DomR� GH� WRGDV�DV�iUHDV�H�UHFXUVRV�GD�RUJDQL]DomR��DWUDYpV�GD�SDUWLFLSDomR�HIHWLYD�GH�VHXV�LQWHJUDQWHV�GHVGH� R�SUHVLGHQWH�DWp�RV�QtYHLV�KLHUiUTXLFRV�PHQRUHV�QR�kPELWR�GD�RUJDQL]DomR��1R�-DSmR�H�QR�%UDVLO�R� SURJUDPD�p�FRQKHFLGR�FRPR��6��QRV�SDtVHV�GH�OtQJXD�LQJOHVD�GH�KRXVHNHHSLQJ�H�HP�SDtVHV�GH�OtQJXD� HVSDQKROD�GH�WHRULD�GD�HVFRYD�RX�GD�YDVVRXUD��6HJXQGR�&RVWD��������S������R�SURJUDPD��6�WHP�SRU� REMHWLYR�SURPRYHU�XP�FRQMXQWR�GH�Do}HV�FRQVWDQWHV�HP�QtYHO�RSHUDFLRQDO�TXH�YLVDP�D�SURPRYHU�D� PHOKRULD�GD�TXDOLGDGH�GH�YLGD�GRV�WUDEDOKDGRUHV��GLPLQXLU�GHVSHUGtFLRV��UHGX]LU�FXVWRV��DXPHQWDU�D� SURGXWLYLGDGH��DOpP�GH�FULDU�H�PDQWHU�XP�DPELHQWH�GH�WUDEDOKR�VDXGiYHO��'HSRLV�GH�VHU�LPSODQWDGR�QR� -DSmR��R�SURJUDPD�JDQKRX�R�PXQGR�FRPR�IHUUDPHQWD�GD�4XDOLGDGH�7RWDO��$�LPSODQWDomR�GR�SURJUDPD� FRPHoD�SHOR�FKmR�GH�IiEULFD��H�p�UHSHUFXWLGR�SRU�WRGD�D�RUJDQL]DomR��(VWD�IHUUDPHQWD�ID]�SDUWH�GR� SULQFtSLR� GD� YLVLELOLGDGH�� RX� VHMD�� WRUQDU� YLVtYHLV� RV� SUREOHPDV� RQGH� TXHU� TXH� SRVVDP� H[LVWLU�� �2� SURJUDPD�p�GLYLGLGR�HP�FLQFR�PRPHQWRV�RX�HWDSDV��EDWL]DGRV�QR�%UDVLO�GH�VHQVRV��(VWDV�HWDSDV�VmR� GH¿QLGDV�SRU�FLQFR�SDODYUDV��TXH�HP�MDSRQrV�FRPHoDP�FRP�D�OHWUD�6��SRU�LVVR��D�IHUUDPHQWD�JDQKRX� R�QRPH�GH��6��5HFK��������DSUHVHQWD�D�FODVVL¿FDomR�H�D�GH¿QLomR�GH�FDGD�VHQVR�GR�SURJUDPD�DEDL[R� x� Senso de utilização: consiste em separar os itens necessários dos desnecessários no local de WUDEDOKR��7XGR�R�TXH�QmR�IRU�QHFHVViULR�SDUD�D�DWLYLGDGH�GH�SURGXomR�QR�IXWXUR�SUy[LPR�GHYH� VHU�UHPRYLGR�GR�ORFDO�GH�WUDEDOKR���'HSRLV�GH�VHSDUDU�RV�REMHWRV��FDGD�SRVWR�GH�WUDEDOKR�H[S}H� R�TXH�IRL�GHVFDUWDGR��SDUD�SRVVtYHO�DSURYHLWDPHQWR�HP�RXWUR�SRVWR��)LQDOPHQWH�R�TXH�VREUDU�p� GHVFDUWDGR�GD�HPSUHVD��DWUDYpV�GH�GRDomR�RX�OL[R�� x� Senso de ordem:�DUUXPDomR�RX�RUGHQDomR��FRQVLVWH�HP�DUPD]HQDU�RV�REMHWRV�QR�OXJDU�FHUWR�� &DGD� REMHWR� GHYH� WHU� R� VHX� OXJDU� HVWLSXODGR� SDUD� TXH�� VHQGR� QHFHVViULR�� VHMD� HQFRQWUDGR� IDFLOPHQWH��2V�REMHWRV�GHYHP�VHU�DUPD]HQDGRV�GH�DFRUGR�FRP�VXD�IUHTrQFLD�GH�XVR�� x� Senso de limpeza: consiste em manter máquinas e ambiente de trabalho limpo. Além da PDQXWHQomR� GD� OLPSH]D� H� KLJLHQH� QR� DPELHQWH�� HVWH� VHQVR� WHP� R� REMHWLYR� GH� YHUL¿FDU� DV� FRQGLo}HV� GH� XVR� H�PDQXWHQomR�GH� VXDV� LQVWDODo}HV� H� HTXLSDPHQWRV��1R� DWR� GD� OLPSH]D� p� SRVVtYHO�REVHUYDU�VH�H[LVWHP�GHIHLWRV�QR�SLVR��SHoDV�VROWDV�TXH�SRGHP�SURYRFDU�DFLGHQWH�H�¿RV� QR�PHLR�GD�SDVVDJHP��$�OLPSH]D�GRV�HTXLSDPHQWRV�WDPEpP�SHUPLWH�D�YHUL¿FDomR�GH�FRUUHLDV� IURX[DV��SHoDV�VROWDV�H�GHVJDVWDGDV�� x� Senso de padronização:�PDQXWHQomR�GRV�WUrV�SULPHLURV�6�H�EHP�HVWDU��FRQVLVWH�QD�DPSOLDomR� 79 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 GR�FRQFHLWR�GH�OLPSH]D�jV�SHVVRDV�H�SUDWLFDU�FRQWLQXDPHQWH�RV�WUrV�VHQVRV�DQWHULRUHV��DWUDYpV� GRV� SDGU}HV� HVWDEHOHFLGRV��$� GH¿QLomR� GH� SDGU}HV� p� IXQGDPHQWDO� SDUD� D�PDQXWHQomR� GRV� progressos alcançados pelo grupo. x� Senso de autodisciplina: consiste em desenvolver autodisciplina e criar o hábito de seguir o SURJUDPD��2V�HPSUHJDGRV�WrP�TXH�HVWDU�KDELWXDGRV�D�FXPSULU�RV�SURFHGLPHQWRV�RSHUDFLRQDLV�� pWLFDV�H�SDGU}HV�HVWDEHOHFLGRV�SHOD�HPSUHVD��'HYHP�SHUFHEHU�D�LPSRUWkQFLD�H�RV�UHVXOWDGRV�GR� SURJUDPD��SDUD�TXH�FXPSUDP�R�VROLFLWDGR�GH�IRUPD�YROXQWiULD�� 1.2. Manutenção produtiva total $QWLJDPHQWH� DV� RUJDQL]Do}HV� WUDEDOKDYDP� FRP� VLVWHPD� GH�PDQXWHQomR� FRUUHWLYD�� DVVLP�RFRUULDP� GHVSHUGtFLRV��UHWUDEDOKRV��SHUGD�GH�WHPSR�H�GH�HVIRUoRV�KXPDQRV��JHUDQGR�SUHMXt]RV�¿QDQFHLURV��$� SDUWLU�GLVVR�� IRUDP�DQDOLVDGRV�HVWHV�SUREOHPDV�GDQGR� LQtFLR�j�PDQXWHQomR�SUHYHQWLYD�QRV�(VWDGRV� 8QLGRV��H�LQWURGX]LGD�SRVWHULRUPHQWH�QR�-DSmR�HP�������1D�EXVFD�GH�PDLRU�H¿FLrQFLD�GD�PDQXWHQomR� SURGXWLYD��EDVHDGD�QD�WRWDO�SDUWLFLSDomR�GRV�HPSUHJDGRV��VHJXQGR�5RGULJXHV��������VXUJH�QR�-DSmR� HP������D�PDQXWHQomR�SURGXWLYD�WRWDO��037�RX�730��GR�LQJOrV�Total Productive Maintenance). Slack HW�DO���������S������GH¿QH�D�037�FRPR�³D�PDQXWHQomR�SURGXWLYD�UHDOL]DGD�SRU�WRGRV�RV�HPSUHJDGRV�DWUDYpV�GH�DWLYLGDGHV�GH�SHTXHQRV�JUXSRV´� e� XP� SURJUDPD� GH�PDQXWHQomR� SHOR� TXDLV� RV� RSHUDGRUHV� SDUWLFLSDP� DWLYDPHQWH� QR� FXLGDGR� GDV� PiTXLQDV�H�HTXLSDPHQWRV��D�¿P�GH�JDUDQWLU�XP�ÀX[R�GH�SURGXomR�FRQWtQXR�H�VXDYH�� 2�VLVWHPD�-,7�HQWHQGH�D�PDQXWHQomR�FRPR�XP�SURFHVVR�TXH�GHYH�SUHVHUYDU�DV�PiTXLQDV��HTXLSDPHQWRV� H�IHUUDPHQWDV��DXPHQWDQGR�D�TXDOLGDGH�GRV�SURGXWRV�H�D�SDUWLFLSDomR�GRV�RSHUiULRV��FRQVHTHQWHPHQWH�� reduzindo custos do processo produtivo. �3DUD�)HUQDQGHV��������S����³R�REMHWLYR�GR�730�SRGH�VHU�GHVFULWR�FRPR�D�REWHQomR�GH�XPD�PDQXWHQomR� SURGXWLYD�UHQWiYHO��RX�VHMD��TXH�QmR�VRPHQWH�SUHYLQD�DV�TXHEUDV�H�GHIHLWRV��PDV�TXH�R�IDoD�GH�IRUPD� HIHWLYD�H�HFRQ{PLFD´��2�PHVPR�DXWRU�DSRQWD�TXDWUR�WpFQLFDV�SDUD�DWLQJLU�R�REMHWLYR�GR�SURJUDPD� x� PDQXWHQomR�SUHYHQWLYD� x� PDQXWHQomR�FRUUHWLYD� x� SUHYHQomR�GD�PDQXWHQomR� x� manutenção após quebra. A manutenção preventiva visa eliminar ou reduzir as probabilidades de falhas por manutenção das LQVWDODo}HV�HP�LQWHUYDORV�SUp�SODQHMDGRV��DWUDYpV�GH�OLPSH]D��OXEUL¿FDomR��VXEVWLWXLomR�H�YHUL¿FDomR�� $�PDQXWHQomR�FRUUHWLYD�EXVFD�R�PHOKRUDPHQWR�RX�PRGL¿FDomR�GRV�HTXLSDPHQWRV�HYLWDQGR�TXHEUDV�RX� tornando a manutenção mais fácil. Prevenção da manutenção consiste na instalação de equipamentos que necessitam pouca ou nenhuma intervenção. A manutenção após a quebra tem a função de reparar equipamentos após a quebra. Slack et al.��������S������DSUHVHQWD�FLQFR�PHWDV�GD�PDQXWHQomR�SURGXWLYD� WRWDO� x� PHOKRUD�D�H¿FiFLD�GRV�HTXLSDPHQWRV��H[DPLQD�FRPR�DV�LQVWDODo}HV�HVWmR�FRQWULEXLQGR�SDUD� 80 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 H¿FiFLD�GD�SURGXomR�SRU�PHLR�GD�DQiOLVH�GH�WRGDV�DV�SHUGDV�TXH�RFRUUHP�FRPR�SHUGDV�SRU� WHPSR�SDUDGR��SHUGDV�GH�YHORFLGDGH�H�SHUGDV�SRU�GHIHLWRV�� x� UHDOL]DU�PDQXWHQomR�DXW{QRPD��SHUPLWLU�TXH�R�SHVVRDO�TXH�RSHUD�RX�XVD�RV�HTXLSDPHQWRV�GD� SURGXomR�DVVXPD�D�UHVSRQVDELOLGDGH�SRU�SHOR�PHQRV�DOJXPDV�GDV�WDUHIDV�GH�PDQXWHQomR�� x� SODQHMDU�D�PDQXWHQomR��WHU�XPD�DERUGDJHP�HODERUDGD�SDUD�WRGDV�DV�DWLYLGDGHV�GH�PDQXWHQomR�� x� treinar todo o pessoal em habilidades relevantes de manutenção (treinamento adequado e FRQWtQXR�� x� conseguir gerir os equipamentos logo no inicio (essa meta é direcionada para uma forma de evitar totalmente a manutenção por meio de prevenção de manutenção). $R� FRQWUiULR� GR� WUDGLFLRQDO�� D� PDQXWHQomR� SURGXWLYD� WRWDO� SURS}H� D� LQWHUDomR� GDV� DWLYLGDGHV� GR� GHSDUWDPHQWR�GH�PDQXWHQomR�H�SURGXomR��2�TXDGUR���DSUHVHQWD�DV�IXQo}HV�GH�FDGD�GHSDUWDPHQWR� proposto pelo programa de MPT. 4XDGUR�����2V�SDSpLV�H�UHVSRQVDELOLGDGHV�GR�SHVVRDO�GH�RSHUDomR�H�GH�PDQXWHQomR�QD�037 )217(��6/$&.�et al.������ )HUQDQGHV��������DSUHVHQWD�XPD�HVWUXWXUD�GH�RLWR�SLODUHV�TXH�GmR�VXVWHQWDomR�SDUD�D�LPSODQWDomR�H� PDQXWHQomR�GR�SURJUDPD�GH�037� x� PDQXWHQomR�DXW{QRPD� x� PDQXWHQomR�SODQHMDGD� x� PDQXWHQomR�GD�TXDOLGDGH� x� HGXFDomR�H�WUHLQDPHQWR� x� VD~GH��VHJXUDQoD�H�PHLR�DPELHQWH� x� FRQWUROH�LQLFLDO� x� 730�HP�iUHDV�DGPLQLVWUDWLYDV� x� PHOKRULDV�HVSHFt¿FDV� 6DOWRUDWR�H�&LQWUD��������GHVFUHYHP�R�REMHWLYR�GH�FDGD�XP�GHVWHV�SLODUHV�DEDL[R� x� a manutenção autônoma é uma estratégia para quebrar as barreiras entre as áreas de SURGXomR�H�PDQXWHQomR�� VmR� DWULEXtGDV� DR�RSHUDGRU�GH�PiTXLQDV� H� HTXLSDPHQWRV� DOJXPDV� 81 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 Do}HV�H�PHGLGDV�GH�PDQXWHQomR� x� a manutenção planejada�SHUPLWH�D�Pi[LPD�GLVSRQLELOLGDGH��FRQ¿DELOLGDGH�H�GHVHPSHQKR� GRV�HTXLSDPHQWRV�H�VLVWHPDV�SRU�HOH�DEUDQJLGRV��DWUDYpV�GD�RWLPL]DomR�GH�UHFXUVRV�GLVSRQtYHLV� SDUD�D�PDQXWHQomR� x� a manutenção da qualidade consiste no aperfeiçoamento de forma constante e permanente GH�WRGR�R�SURFHVVR�GH�SODQHMDPHQWR��SURGXomR�H�DWHQGLPHQWR� x� a educação e treinamento�FRQVLVWHP�QD�LQWURGXomR�GH�FRQFHLWRV�EiVLFRV�H�¿[DomR�GH�SDSHO� GH�FDGD�XP�QR�SURFHVVR�GH�IDEULFDomR��DWUDYpV�GH�SDOHVWUDV��UHXQL}HV�H�DWLYLGDGHV�QR�ORFDO�GH� WUDEDOKR� x� D�037� p� VX¿FLHQWH� SDUD� JDUDQWLU�PHOKRULDV� QRV� DVSHFWRV� GH� VD~GH�� VHJXUDQoD� H� QR�PHLR� DPELHQWH��D�PHWRGRORJLD�SUHYr�HVWUDWpJLDV�SDUD�HOLPLQDU�DFLGHQWHV�H�SROXLomR� x� o controle inicial�WHP�R�REMHWLYR�GH�LGHQWL¿FDU�H�UHGX]LU�DV�SHUGDV�H[LVWHQWHV�QRV�SURFHVVRV�GH� LQYHVWLPHQWRV�HP�QRYRV�HTXLSDPHQWRV�H�QR�GHVHQYROYLPHQWR�GH�QRYRV�SURGXWRV� x� as áreas administrativas�WUDQVPLWHP�PXLWDV�LQIRUPDo}HV��SHUGDV�QHVWH�DPELHQWH�VH�PDQLIHVWDP� D� WRGR� LQVWDQWH�H� UHÀHWHP�QR� VHWRU�SURGXWLYR�� FRP� LVVR�� VmR�GHVHQYROYLGDV�DWLYLGDGHV�SDUD� HOLPLQDU�HVWDV�SHUGDV� x� DV�PHOKRULDV�HVSHFt¿FDV consistem em melhorias obtidas com as oportunidades de ganho DWUDYpV�GD�HOLPLQDomR�GH�SHUGDV�SRU�TXHEUD�RX�IDOKD�GR�HTXLSDPHQWR��SHUGDV�GHYLGR�D�VHWXS�� SHUGDV� SRU� SDUDGDV� WHPSRUiULDV�� SHUGDV� SRU� TXHGD� GH� YHORFLGDGH� GH� SURGXomR�� SHUGDV� SRU� retrabalhos e perdas por queda de rendimento do equipamento. 2�SURJUDPD�GH�PDQXWHQomR�SURGXWLYD�WRWDO�HQYROYH�WRGD�D�HPSUHVD��KDELOLWDQGR�D�SDUD�HQFRQWUDU�PHWDV�� WDLV�FRPR�GHIHLWR�]HUR��IDOKD�]HUR��DXPHQWR�GD�GLVSRQLELOLGDGH�GH�HTXLSDPHQWRV�H�GD�OXFUDWLYLGDGH� 1.3. Redução de setup De acordo com Slack et al.��������S������³R�WHPSR�GH�setup�p�GH¿QLGR�FRPR�R�WHPSR�GHFRUULGR�QD� WURFD�GR�SURFHVVR�¿QDO�GD�SURGXomR�GH�XP�ORWH�DWp�D�SURGXomR�GD�SULPHLUD�SHoD�ERD�GR�SUy[LPR�ORWH´�� A redução deste tempo de preparação (setup) é um fator de fundamental importância no sucesso GR�VLVWHPD�-,7��SRVVLELOLWDQGR�DWLQJLU�DV�H[LJrQFLDV�GR�PHUFDGR�FRP�D�SURGXomR�GH�SHTXHQRV�ORWHV�� ([LVWHP�YiULRV�PpWRGRV�SDUD� UHGX]LU�R� WHPSR�GH�VHWXS��FRPR�HOLPLQDU�R� WHPSR�QHFHVViULR�SDUD�D� EXVFD�GH�IHUUDPHQWDV�H�HTXLSDPHQWRV��WURFD�UiSLGD�GH�IHUUDPHQWDV��DOWHUDo}HV�QRV�VLVWHPDV�GH�¿[DomR� de máquinas e equipamentos. O setup�p�GLYLGLGR�HP�LQWHUQR��WUDEDOKR�H[HFXWDGR�HQTXDQWR�D�PiTXLQD� HVWi�SDUDGD��H�H[WHUQR��WUDEDOKR�H[HFXWDGR�GXUDQWH�D�PiTXLQD�HVWi�RSHUDQGR�� &RUUrD��������DSUHVHQWD�RLWR�SUiWLFDV�SDUD�UHGX]LU�R�WHPSR�GH�SUHSDUDomR�GH�PiTXLQD��$V�RLWR�SUiWLFDV� VmR� x� Envolver a redução de setup com as técnicas de engenharia industrial e métodos de melhoria TXH�VmR�DSOLFDGRV�DR�SURMHWR�GR�WUDEDOKR��3DUD�LVVR��p�QHFHVViULR�UHJLVWUDU�FRPR�R�VHWXS�p�IHLWR� DWXDOPHQWH�H�EXVFDU�HOLPLQDU�SDVVRV�H�UHGX]LU�RV�WHPSRV�GRV�SDVVRV�UHPDQHVFHQWHV� x� 'LIHUHQFLDU�FULWHULRVDPHQWH�R�VHW�LQWHUQR�GR�VHWXS�H[WHUQR� x� $OWHUDU��QD�PHGLGD�GR�SRVVtYHO��R�VHWXS�LQWHUQR�HP�VHWXS�H[WHUQR��3DUD�LVVR��GHYHP�VH�WHU�WRGRV� RV�PDWHULDLV�H�HTXLSDPHQWRV�QHFHVViULRV�SURQWRV�H�SUy[LPRV�j�PiTXLQD�DQWHV�TXH�R�SURFHVVR� 82 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 GH�SUHSDUDomR�VH�LQLFLH� x� $QWHFLSDU� D� SUHSDUDomR� GR� SUy[LPR� SURFHVVR� GH� VHWXS� FRP� FXLGDGR� H� DQWHV� TXH� HVWH� VHUi� QHFHVViULR� x� )D]HU� PRGL¿FDomR� QR� HTXLSDPHQWR� SDUD� SHUPLWLU� XPD� SUHSDUDomR� IiFLO� H� XPD� SHTXHQD� QHFHVVLGDGH� GH� DMXVWHV�� 3URMHWDU� ¿[Do}HV� GR� WLSR� PDFKR�IrPHD� FRP� HQJDWH� UiSLGR�� FRP� P~OWLSORV� SLQRV� RX� JUDPSRV� HVSHFLDLV�� XVDU� FyGLJR� GH� FRUHV� SDUD� LGHQWL¿FDomR� GH� SHoDV� H� SRVLo}HV��HQWUH�RXWUDV�PHGLGDV��FRPR�D�UHGXomR�DR�Pi[LPR�GRV�DMXVWHV� x� 3RVVLELOLWDU� D� XPD� Vy� SHVVRD� H[HFXWDU� D�PDLRU� SDUWH� GR� VHWXS�� 3DUD� LVVR�� GHYH�VH� SURMHWDU� GLVSRVLWLYRV�HVSHFLDLV�SDUD�DUPD]HQDJHP�GH�IHUUDPHQWDV�H�GLVSRVLWLYRV�GH�¿[DomR�QD�PHVPD� DOWXUD�GR�SRQWR�HP�TXH�VHUmR�XWLOL]DGRV�QD�PiTXLQD��DOpP�GH�XVDU�PHVDV�FRP�UROHWHV�SDUD� SDUWHV�SHVDGDV��SHUPLWLQGR�XP�PtQLPR�GH�HVIRUoR�GH�PRYLPHQWDomR� x� Conhecer o processo que a máquina irá realizar e não dar a ela usos mais variados do que o QHFHVViULR��RX�VHMD��SURJUDPDU�D�PiTXLQD�SDUD�TXH�SURGXWRV�H�FRPSRQHQWHV�TXH�XWLOL]HP��D� PHVPD�SUHSDUDomR�RX�H[LMDP�SUHSDUDomR�VLPSOHV�QD�WURFD�GH�XP�SURGXWR�SDUD�RXWUR� x� 3UDWLFDU�R�SURFHVVR�GH�SUHSDUDomR�GH�PiTXLQDV��D�¿P�GH�DWLQJLU�R�PHOKRU�UHQGLPHQWR� A seguir são apresentadas as vantagens alcançadas com a redução do setup�� VHJXQGR� 5RGULJXHV� ������� x� SURGXomR�GH�SHTXHQRV�ORWHV� x� UHGXomR�GR�OHDG�WLPH� x� UHGXomR�GH�HVWRTXHV�x� DXPHQWR�GD�TXDOLGDGH� x� UHGXomR�GH�GHVSHUGtFLR�H�UHWUDEDOKR� x� DXPHQWR�GD�ÀH[LELOLGDGH� x� DXPHQWR�GD�SURGXWLYLGDGH� x� FRQVFLHQWL]DomR�GDV�FDXVDV�TXH�JHUDP�HUURV�H�HVSHUD� x� aumento da disponibilidade dos equipamentos. 1.4. Multifuncionalidade 6KLQJR��������DSUHVHQWD�R�VXUJLPHQWR�GD�PXOWLIXQFLRQDOLGDGH�HP�������RQGH�LQLFLD�D�VHSDUDomR�GR� WUDEDOKR�GR�KRPHP�H�GD�PiTXLQD��FRP�R�VLVWHPD�GH�XP�RSHUDGRU�HP�GXDV�PiTXLQDV��H�OD\RXW�HP� SDUDOHOR�RX�HP�IRUPD�GH�³/´��(P�������D�RSHUDomR�p�DXPHQWDGD�SDUD�XP�RSHUDGRU�HP�TXDWUR�PiTXLQDV�� FRP� OD\RXW� UHWDQJXODU� RX� HP� IRUPD� GH� ³8´�� -i� HP� ������ FRP� D� HYROXomR� WpFQLFD� H� WHFQROyJLFD�� VXUJH�D�RSHUDomR�PXOWLIXQFLRQDO�FRP�P~OWLSODV�PiTXLQDV��³$V�RSHUDo}HV�PXOWLPiTXLQDV�GHVLJQDP� XP�~QLFR�WUDEDOKDGRU�SDUD�RSHUDU�PDLV�GH�XPD�PiTXLQD´���6+,1*2��������S�������2�IXQFLRQiULR� PXOWLIXQFLRQDO�SRGH�H[HUFHU�GLYHUVDV� IXQo}HV�GHQWUR�GD�HPSUHVD��SRLV� WHP�FRQKHFLPHQWR�GHODV� H�� SRU�LVVR��SRGH�VHU�UHPDQHMDGR�SDUD�RXWURV�SURFHVVRV�GH�WUDEDOKR��$�PXOWLIXQFLRQDOLGDGH�p�XP�SUp� UHTXLVLWR�LQGLVSHQViYHO�SDUD�D�LPSODQWDomR�GR�VLVWHPD�-,7��H�XPD�IHUUDPHQWD�SDUD�REWHU�D�Pi[LPD� VLQFURQL]DomR�GR� SURFHVVR� SURGXWLYR��3DUD� D� LPSODQWDomR�GD�PXOWLIXQFLRQDOLGDGH�� VmR� QHFHVViULRV� Do}HV� FRPR� WUHLQDPHQWR� LQWHQVLYR�� VLVWHPD� GLIHUHQFLDGR� GH� UHPXQHUDomR� H� SURPRomR�� OD\RXW� DSURSULDGR� H� SURFHGLPHQWRV� RSHUDFLRQDLV� TXH� JDUDQWDP� TXH� DV� URWLQDV� VmR� H[HFXWDGDV� FRQIRUPH� RV�SDGU}HV�GH¿QLGRV��2�SURFHVVR�GH�LPSODQWDomR�p� LQLFLDGR�FRP�D�URWDomR�GR�WUDEDOKR��RQGH�FDGD� 83 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 RSHUiULR�H[HFXWD�WRGRV�RV�WLSRV�GH�WUDEDOKR�HP�VXD�iUHD��FRP�R�DX[LOLR�GH�WUHLQDPHQWRV��$�SDUWLU�GLVVR� R�RSHUDGRU�WRUQD�VH�PXOWLIXQFLRQDO��VHQGR�FRPSHWHQWH�HP�FDGD�WUDEDOKR��2WWRQ��������DSUHVHQWD�WUrV� etapas para implantar a multifuncionalidade. Na primeira etapa cada gerente e cada supervisor fazem a rotação por todo o trabalho. Na segunda etapa cada operário da área deve ser treinado para fazer WRGRV�RV�WUDEDOKRV��3RU�¿P��D�WHUFHLUD�HWDSD�FRQVLVWH�HP�SURJUDPDU�RV�RSHUDGRUHV�SDUD�D�URWDomR�GR� WUDEDOKR�QXPD� IUHTrQFLD�GH�GLYHUVDV�YH]HV� DR�GLD��&RP�D�KDELOLGDGH�GR�RSHUDGRU�SDUD� WUDEDOKDU� HP� GLYHUVDV� H� GLIHUHQWHV�PiTXLQDV� QR� SURFHVVR� SURGXWLYR�� p� GHVFRQVLGHUDGR� D� H[LVWrQFLD� GH� XPD� KDELOLGDGH�SUySULD��$WUDYpV�GD�PXOWLIXQFLRQDOLGDGH�p�SRVVtYHO� UHGX]LU�GD�PRQRWRQLD� H� FRPEDWHU� j� IDGLJD��PHOKRUDU� D� FRPXQLFDomR� HQWUH� DV� SHVVRDV�� H� REWHU� D�PDLRU� LGHQWL¿FDomR�GR�RSHUDGRU� FRP� REMHWLYR� GH� WUDEDOKR�� GDQGR� PDLV� DWHQomR� j� TXDOLGDGH�� FXVWRV� H� SURGXWLYLGDGH�� e� DWLQJLGD� PDLRU� LQWHJUDomR�LQWHUQD�H�XPD�YLVmR�PDLV�DEUDQJHQWH�GR�WRGR�RUJDQL]DFLRQDO�� �&RP�WXGR��R�IXQFLRQiULR� p�PRWLYDGR�SHOR�HQULTXHFLPHQWR�H�DODUJDPHQWR�GR�WUDEDOKR��VHQWLQGR�VH�PDLV�YDORUL]DGR�GHQWUR�GD� empresa. 1.5. Produção celular $�SURGXomR�FHOXODU�p�EDVHDGD�QD�WHFQRORJLD�GH�JUXSR��RQGH�SHoDV�VLPLODUHV�VmR�DJUXSDGDV�HP�IDPtOLDV�� SRGHQGR�VHU�IDEULFDGDV�SRU�SURFHVVRV�SDUHFLGRV��&RP�D�DGRomR�GD�WHFQRORJLD�GH�JUXSR��R�OD\RXW�p� UHHVWUXWXUDGR�HP�FpOXODV�� VHQGR�FDGD� FpOXOD� HVSHFLDOL]DGD�QXPD� IDPtOLD�GH�SHoDV� HVSHFt¿FDV��8P� layout celular é uma unidade de produção na qual um grupo de equipamentos de funcionalidade QmR�VLPLODU�p�GLVSRVWR�GH�PDQHLUD�SUy[LPD�H�GHGLFDGRV�D�H[HFXWDUHP�D�PDQXIDWXUD�GH�XPD�IDPtOLD� GH�SHoDV�RX�SURGXWRV�GH�FDUDFWHUtVWLFDV�VLPLODUHV�� �%$55262��������S������1HVWHV�DJUXSDPHQWRV� DV� PiTXLQDV� VmR� GLVSRVWDV� QRUPDOPHQWH� HP� IRUPD� GH� 8�� QXPD� VHTrQFLD� VHJXQGR� R� URWHLUR� GH� IDEULFDomR�GH�FDGD�IDPtOLD��8P�HOHPHQWR�IXQGDPHQWDO�GD�PDQXIDWXUD�FHOXODU�p�D�PXOWLIXQFLRQDOLGDGH�� RQGH�RV�RSHUDGRUHV�FRQKHFHP�WRGDV�DV�DWLYLGDGHV�GD�FpOXOD��SRVVLELOLWDQGR�RSHUDUHP�YiULDV�PiTXLQDV� SUy[LPDV�H�VXEVWLWXtUHP�RSHUDGRUHV�DXVHQWHV��&RUUrD��������S�����DSUHVHQWD�DOJXPDV�YDQWDJHQV�GR� OD\RXW�FHOXODU��FRPR� x� PHQRV�HVWRTXH�GH�SURGXWRV�HP�SURFHVVR� x� PHQRUHV�FXVWRV�GH�PRYLPHQWDomR�GH�PDWHULDLV� x� menores OHDG�WLPHV�GH�SURGXomR� x� SODQHMDPHQWR�GD�SURGXomR�PDLV�VLPSOL¿FDGR� x� FRQWUROH�YLVXDO�GDV�RSHUDo}HV� x� menos trocas de ferramentas (menores tempos de preparação). Além de maior conhecimento do trabalho por parte dos operadores da célula com conseqüente redução dos custos operacionais e melhoria da qualidade. 1.6. Sistema kanban 3DUD�HQWHQGHU�R�IXQFLRQDPHQWR�GR�VLVWHPD�NDQEDQ��GHYH�VH��SULPHLUDPHQWH��GLIHUHQFLDU�D�SURGXomR� HPSXUUDGD� GD� SURGXomR� SX[DGD�� $� SURGXomR� HPSXUUDGD� GL]� UHVSHLWR� DR� VLVWHPD� WUDGLFLRQDO� GH� SURJUDPDomR�GD�SURGXomR��³&DGD�FHQWUR�GH�WUDEDOKR�HPSXUUD�R�WUDEDOKR��VHP�OHYDU�HP�FRQVLGHUDomR� VH�R�FHQWUR�GH�WUDEDOKR�VHJXLQWH�SRGH�XWLOL]i�OR´���6/$&.�et al.��������S������� 84 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 Neste tipo de produção a empresa trabalha conforme o programa gerado pela previsão de vendas. A SURGXomR�SX[DGD�p�XP�VLVWHPD�HP�TXH�FDGD�HWDSD�GR�SURFHVVR�Vy�GHYH�SURGX]LU�XP�EHP�RX�VHUYLoR� TXDQGR�XP�SURFHVVR�SRVWHULRU��RX�FOLHQWH�¿QDO��R�VROLFLWH��³2�SDVVR�H�DV�HVSHFL¿FDo}HV�GH�R�TXH�p�IHLWR� VmR�HVWDEHOHFLGRV�SHOD�HVWDomR�GH�WUDEDOKR�GR�FRQVXPLGRU��TXH�SX[D�R�WUDEDOKR�GD�HVWDomR�GH�WUDEDOKR� DQWHFHGHQWH��IRUQHFHGRU�´���6/$&.�et al.��������S������� 1HVWH�WLSR�GH�SURGXomR�R�IRUQHFHGRU�p�DXWRUL]DGR�D�SURGX]LU�RX�PRYHU�R�PDWHULDO��VRPHQWH�TXDQGR�R� consumidor o solicita. Esta solicitação pode se dar através do consumo de um estoque controlado de PDWHULDLV��FKDPDGR�VXSHUPHUFDGR��ORFDOL]DGR�HQWUH�RV�SURFHVVRV� $�¿JXUD���PRVWUD�RV�GRLV�WLSRV�GH�SURGXomR��2�PpWRGR�WUDGLFLRQDO�³HPSXUUD´�XP�FRQMXQWR�GH�RUGHP� GH�FRPSUD��2&���RUGHQV�GH�IDEULFDomR��2)��H�RUGHP�GH�PRQWDJHP��20��SDUD�VHUHP�IHLWDV�QR�SHUtRGR�� -i�R�VLVWHPD�GH�SURGXomR�SX[DGD��³SX[D´�RV�ORWHV�GR�SURFHVVR�SURGXWLYR��DWUDYpV�GH�XPD�RUGHP�GH� PRQWDJHP��20���6y�VHUi�SURGX]LGR�TXDQGR�R�FOLHQWH��LQWHUQR�RX�H[WHUQR��GH�VHX�SURFHVVR�VROLFLWH�D� produção de determinado item. )LJXUD�����(PSXUUDU�H�SX[DU�D�SURGXomR )217(��78%,12�H�/(026������� $JRUD�VDEHQGR�D�GLIHUHQoD�HQWUH�D�SURGXomR�SX[DGD�H�D�SURGXomR�HPSXUUDGD��¿FD�PDLV�IiFLO�HQWHQGHU� R�IXQFLRQDPHQWR�GR�VLVWHPD�NDQEDQ��$�WUDGXomR�GD�SDODYUD�NDQEDQ�SDUD�R�LGLRPD�SRUWXJXrV�p�FDUWmR� RX�VLQDO��2�VLVWHPD�NDQEDQ�p�XPD�IRUPD�GH�FRQWUROH�DWUDYpV�GH�FDUWmR��VLQDO��UHJLVWUR�YLVtYHO��HQ¿P�� FRQWUROH�GH�LQIRUPDomR�SRU�PHLR�GD�JHVWmR�j�YLVWD��QR�SUySULR�FKmR�GH�IiEULFD��$OJXPDV�HPSUHVDV� VXEVWLWXHP�RV�FDUW}HV�SRU�ERODV�FRORULGDV��PDUFDV�QR�FKmR��GLVSRVLWLYRV�HOHWU{QLFRV�H�RXWURV�REMHWRV�� 'H�DFRUGR�FRP�7XELQR�H�/HPRV��������R�NDQEDQ�IRL�GHVHQYROYLGR�D�¿P�GH�EDODQFHDU�R�ÀX[R�GH� SURGXWRV�DWUDYpV�GR�SURFHVVR�SURGXWLYR��FRP�R�REMHWLYR�GH�PHOKRUDU�R�VLVWHPD�SURGXWLYR�HQYROYHQGR� os operadores no processo para alcançar uma alta produtividade. Além de ser um sistema de emissão de RUGHQV��p�WDPEpP��XP�VLVWHPD�GH�VHTHQFLDPHQWR�GH�RUGHQV�QR�FKmR�GH�IiEULFD��XWLOL]DQGR�SDUD�LVWR�D� SDUWLFLSDomR�GRV�WUDEDOKDGRUHV��6HJXQGR�&RUUrD��������S�����R�VLVWHPD�NDQEDQ�³DJH�FRPR�GLVSDUDGRU� GD� SURGXomR� GH� FHQWURV� SURGXWLYRV� HP� HVWiJLRV� DQWHULRUHV� GR� SURFHVVR� SURGXWLYR�� FRRUGHQDQGR� D� SURGXomR�GH�WRGRV�RV�LWHQV�GH�DFRUGR�FRP�D�GHPDQGD�GH�SURGXWRV�¿QDLV´��2�VLVWHPD�NDQEDQ�p�XP� PpWRGR� GH� SX[DU� DV� QHFHVVLGDGHV� GRV� SURGXWRV� DFDEDGRV� H�� SRUWDQWR�� p� R� RSRVWR� DRV� VLVWHPDV� GH� 85 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 SURGXomR�WUDGLFLRQDLV��HOH�YHP�YLDELOL]DU�D�SURGXomR�SX[DGD�H�HOLPLQDU�RV�GHVSHUGtFLRV�DVVRFLDGRV�jV� SUHYLV}HV�HUU{QHDV�GR�TXH�R�FOLHQWH�QHFHVVLWD��1R�VLVWHPD�NDQEDQ�D�SURGXomR�p�FRPDQGDGD�SHOD�OLQKD� GH�PRQWDJHP�¿QDO��$�OLQKD�GH�PRQWDJHP�UHFHEH�R�SURJUDPD�GH�SURGXomR�H��j�PHGLGD�TXH�HOD�YDL� FRQVXPLQGR�DV�SHoDV�QHFHVViULDV��YDL�DXWRUL]DQGR�DRV�FHQWURV�GH�SURGXomR�DQWHFHGHQWHV�D�IDEULFDomR� de um novo lote de peças. Esta autorização para a fabricação de novas peças é realizada através do cartão kanban. 2�NDQEDQ� p� XP� VLVWHPD� GH� SURGXomR� HP� ORWHV� SHTXHQRV�� FDGD� ORWH� p� DUPD]HQDGR� HP� UHFLSLHQWHV� SDGURQL]DGRV��FRQWHQGR�XP�Q~PHUR�GH¿QLGR�GH�SHoDV��3DUD�FDGD�ORWH�FRQWLGR�QR�UHFLSLHQWH�H[LVWH� XP� FDUWmR� NDQEDQ� FRUUHVSRQGHQWH��2� UHFLSLHQWH� FDUUHJDGR� GH� SHoDV�� DFRPSDQKDGR� GR� VHX� FDUWmR�� VmR�PRYLPHQWDGRV�DWUDYpV�GRV�FHQWURV�SURGXWLYRV��VRIUHQGR�DV�GLYHUVDV�RSHUDo}HV�GR�SURFHVVR��DWp� FKHJDUHP�j�OLQKD�GH�PRQWDJHP�¿QDO��$�TXDQWLGDGH�GH�FDUWmR�NDQEDQ�HQWUH�GRLV�FHQWURV�SURGXWLYRV� GHWHUPLQD�R�HVWRTXH�GH�PDWHULDO�HQWUH�HOHV��SRLV�D�FDGD�NDQEDQ�FRUUHVSRQGH�XP�FRQWDLQHU�SDGURQL]DGR� GH�SHoDV��6ODFN�HW�DO���������DSUHVHQWD�WUrV�WLSRV�GH�NDQEDQV��WDLV�FRPR� x� kanban de movimentação ou transporte�� HOH� DXWRUL]D� D�PRYLPHQWDomR� GR�PDWHULDO� SHOD� IiEULFD��GR�FHQWUR�GH�SURGXomR�TXH�SURGX]�GHWHUPLQDGR�FRPSRQHQWH�SDUD�R�FHQWUR�GH�SURGXomR� TXH�FRQVRPH�HVWH�FRPSRQHQWH��1HVWH�FDUWmR�FRQWpP�R�Q~PHUR�GD�SHoD��D�GHVFULomR�GD�SHoD�� R�WDPDQKR�GR�ORWH�GH�PRYLPHQWDomR��R�FHQWUR�GH�SURGXomR�GH�RULJHP�H�R�FHQWUR�GH�SURGXomR� GHVWLQDGR��$�¿JXUD���PRVWUD�XP�FDUWmR�NDQEDQ�GH�PRYLPHQWDomR� )LJXUD�����&DUWmR�NDQEDQ�GH�PRYLPHQWDomR )217(��78%,12�apud 3('5262�������� x� kanban de produção��HOH�GLVSDUD�D�SURGXomR�RX�D�PRQWDJHP�GH�XP�SHTXHQR�ORWH�GH�SHoDV�� HP�XP�GHWHUPLQDGR�FHQWUR�GH�SURGXomR�GD�IiEULFD��(VWH�FDUWmR�FRQWpP�R�Q~PHUR�GD�SHoD��D� GHVFULomR�GD�SHoD��R�WDPDQKR�GR�ORWH�D�VHU�SURGX]LGR��FHQWUR�GH�SURGXomR�UHVSRQViYHO�H�ORFDO� GH�DUPD]HQDJHP��$�¿JXUD���PRVWUD�XP�FDUWmR�NDQEDQ�GH�SURGXomR� 86 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 )LJXUD�����&DUWmR�NDQEDQ�GH�SURGXomR )217(��78%,12�apud�3('5262�������� x� kanban do fornecedor, ele avisa ao fornecedor de matéria-prima que é necessário enviar PDWHULDO� SDUD� XP� HVWiJLR� GD� SURGXomR�� 6HPHOKDQWH� DR� NDQEDQ� GH�PRYLPHQWDomR�� SRUpP� p� XWLOL]DGR�FRP�IRUQHFHGRUHV�H[WHUQRV��$�¿JXUD���PRVWUD�XP�FDUWmR�NDQEDQ�GH�IRUQHFHGRU� )LJXUD�����&DUWmR�NDQEDQ�GH�IRUQHFHGRU )217(��78%,12�apud�3('5262�������� �2�SULQFtSLR�p�R�PHVPR�SDUD�WRGRV�RV�WLSRV�GH�NDQEDQ��RX�VHMD��R�UHFHELPHQWR�GH�XP�NDQEDQ�GLVSDUD� D�PRYLPHQWDomR�� D� SURGXomR� RX� R� IRUQHFLPHQWR� GH� XPD� XQLGDGH� RX� GH� XP� UHFLSLHQWH� SDGUmR� GH� XQLGDGHV��$V�LQIRUPDo}HV�FRQWLGDV�QR�NDQEDQ�QmR�VmR�SDGURQL]DGDV��QHOH�GHYHUi�FRQWHU�LQIRUPDo}HV� QHFHVViULDV� SDUD� VXD� SHUIHLWD� XWLOL]DomR�� H� FDGD� HPSUHVD� SRGHUi� DFUHVFHQWDU� DV� FDUDFWHUtVWLFDV� TXH� PHOKRU�VH�DGHTXDUHP�D�HODV��2�Q~PHUR�GH�NDQEDQ�GH�PRYLPHQWDomR�p�LJXDO�DR�GH�NDQEDQ�GH�SURGXomR�� distribuindo o estoque entre os pontos de armazenagem de dois centros produtivos. Outro aspecto LPSRUWDQWH�GR�VLVWHPD�NDQEDQ��p�R�SDLQHO�SRUWD�NDQEDQ��RQGH�VHJXQGR�7XELQR�DSXG�0RXUD�-XQLRU� �������S�����³p�HPSUHJDGR�SDUD�VLQDOL]DU�R�ÀX[R�GH�PRYLPHQWDomR�H�DV�QHFHVVLGDGHV�GH�UHSRVLomR� GRV�LWHQV�SRU�SDUWH�GRV�IRUQHFHGRUHV��LQWHUQRV�H�H[WHUQRV��GH�XPD�HVWDomR�GH�WUDEDOKR´��'H�PDQHLUD� PDLV�VLPSOHV��R�SDLQHO�SRUWD�NDQEDQ�WHP�D�¿QDOLGDGH�GH�VLQDOL]DU�D�PRYLPHQWDomR�H�R�FRQVXPR�GRV� itens controlados pelo kanban. 87 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 2�PRGHOR�MDSRQrV�GR�TXDGUR�NDQEDQ�p�R�PDLV�XWLOL]DGR��XVDQGR�DV�FRUHV��YHUGH��DPDUHOR�H�YHUPHOKR�� SDUD�VLQDOL]DU�DV�SULRULGDGHV�GH�SURGXomR��GH�DFRUGR�FRP�R�FRQVXPR�H[LVWHQWH��2�TXDGUR�p�GLYLGLGR�SRU� FROXQDV�TXH�VHSDUDP�RV�LWHQV��H�SRU�OLQKDV�FRORULGDV�TXH�HVWLSXODP�D�SULRUL]DomR�H�R�VHTXHQFLDPHQWR� GD�SURGXomR��0RXUD�-XQLRU��������H[SOLFD�TXH�SULPHLUR�GHYH�VH�SUHHQFKHU�D�IDL[D�YHUGH��VHJXQGR� D�DPDUHOD�H�SRU�~OWLPR�D�IDL[D�YHUPHOKD��VHPSUH�QR�VHQWLGR�GD�~OWLPD�IDL[D�YHUGH�SDUD�D�YHUPHOKD�� 4XDQGR�D�IDL[D�YHUPHOKD�HVWLYHU�FRP�WRGRV�RV�FDUW}HV��VLJQL¿FD�TXH�R�VXSHUPHUFDGR�GR�UHIHULGR�LWHP� HVWi�YD]LR��SRUWDQWR�GHYH�VHU�SULRUL]DGD�D�SURGXomR�GHVWH�LWHP��GHSRLV�RV�LWHQV�TXH�HVWLYHUHP�QD�IDL[D� DPDUHOD�H�SRU�~OWLPR�D�YHUGH��$�¿JXUD���UHSUHVHQWD�R�IXQFLRQDPHQWR�GR�SDLQHO�SRUWD�NDQEDQ��1HOD� FDGD�FtUFXOR�SUHHQFKLGR��FRU�SUHWD��UHSUHVHQWD�XP�NDQEDQ��RQGH�Ki�XPD�QHFHVVLGDGH�GH�UHSRVLomR�GH� um lote de determinado item. A seta está indicando o sentido do preenchimento do kanban. )LJXUD�����3DLQHO�SDUD�NDQEDQ )217(��GHVHQYROYLGD�SHOR�DXWRU� CONSIDERAÇÕES FINAIS (VWH�DUWLJR�GHVFUHYHX�DV�SULQFLSDLV�WpFQLFDV�H�IHUUDPHQWDV�XVDGDV�SHOR�VLVWHPD�-,7��FRPHoDQGR�SHOR� SURJUDPD��6��RQGH� IRL�YLVWR�FRPR�SUDWLFi�OR�H�DV�YDQWDJHQV� IRUQHFLGDV�FRP�VXD� LPSODQWDomR��(P� VHJXLGD�IRUDP�GHVFULWR�R�SURJUDPD�PDQXWHQomR�SURGXWLYD�WRWDO��DV�SUiWLFDV�SDUD�UHGX]LU�R�VHWXS��DV� FDUDFWHUtVWLFDV�GR�PpWRGR�GD�PXOWLIXQFLRQDOLGDGH�H�R�IXQFLRQDPHQWR�GD�SURGXomR�FHOXODU��3RU�~OWLPR� IRL�DSUHVHQWDGR�R�VLVWHPD�NDQEDQ��PRVWUDQGR�VXDV�FDUDFWHUtVWLFDV��RV�GLIHUHQWHV�WLSRV�GH�FDUWmR�H�VHX� funcionamento. ABSTRACT 7KLV�DUWLFOH�GHVFULEHV�WKH�PDLQ�WHFKQLTXHV�DQG�WRROV�XVHG�E\�WKH�-,7�V\VWHP��EHJLQQLQJ�ZLWK�WKH��6� SURJUDP��ZKLFK�ZDV�VHHQ�DV�SUDFWLFLQJ�LW�DQG�WKH�EHQH¿WV�SURYLGHG�WR�LWV�LPSOHPHQWDWLRQ��7KH\�ZHUH� WKHQ�GHVFULEHG�WKH�SURJUDP�WRWDO�SURGXFWLYH�PDLQWHQDQFH��SUDFWLFHV�WR�UHGXFH�WKH�VHWXS��WKH�IHDWXUHV� RI�WKH�PHWKRG�RI�PXOWL�IXQFWLRQDOLW\�DQG�RSHUDWLRQ�RI�FHOOXODU�SURGXFWLRQ��)LQDOO\�ZDV�SUHVHQWHG�WKH� NDQEDQ�V\VWHP��VKRZLQJ�LWV�FKDUDFWHULVWLFV��WKH�GLIIHUHQW�W\SHV�RI�FDUG�DQG�LWV�RSHUDWLRQ�� KEYWORDS: -XVW�LQ�7LPH��7RWDO�3URGXFWLYH�0DLQWHQDQFH��.DQEDQ� 88 INTERFACE TECNOLÓGICA - v.5 - n.1 - 2008 REFERÊNCIAS %$55262�� 8�� ,�� %�� 2� OD\RXW� FHOXODU� QD� LQG~VWULD� PRYHOHLUD�� XP� HVWXGR� GH� FDVR�� ������ ��I�� 'LVVHUWDomR�±�8QLYHUVLGDGH�)HGHUDO�GH�6DQWD�&DWDULQD��)ORULDQySROLV��������'LVSRQtYHO�HP��KWWS��� ZZZ�WHGH�XIVF�EU�WHVHV�3(36�����SGI!��$FHVVR�HP�����DEU������� &+,$9(1$72��,��$GPLQLVWUDomR�QRV�QRYRV�WHPSRV��5LR�GH�-DQHLUR��(OVHYLHU�������� &255Ç$��+�/���*,$1(6,�,�*�1��-XVW�,Q�7LPH��053�,,�H�237. 6DR�3DXOR��$WODV������� &267$��(�$��*HVWmR�HVWUDWpJLFD��GD�HPSUHVD�TXH�WHPRV�SDUD�HPSUHVD�TXH�TXHUHPRV��6mR�3DXOR�� 6DUDLYD�������� )(51$1'(6��$��5��0DQXWHQomR�3URGXWLYD�7RWDO��XPD�IHUUDPHQWD�H¿FD]�QD�EXVFD�GD�SHUGD�]HUR. ��������I��0RQRJUD¿D±�8QLYHUVLGDGH�)HGHUDO�GH�,WDMXEi�� �������'LVSRQtYHO�HP��KWWS���ZZZ�PED� XQLIHL�HGX�EU�WFFV�7&&0%$��$OH[DQGUH)HUQDQGHV�SGHI!��$FHVVR�HP�����IHY������� 0285$�-81,25��(��-��0RGHOR�SDUD�R�GLPHQVLRQDPHQWR�GD�TXDQWLGDGH�GH�NDQEDQV��QD�UHODomR�HQWUH�FOLHQWHV� H�IRUQHFHGRUHV�LQWHUQRV�����������I��'LVVHUWDomR�±�8QLYHUVLGDGH�)HGHUDO�GH�6DQWD�&DWDULQD��)ORULDQySROLV�� ������'LVSRQtYHO�HP��KWWS���ZZZ�WHGH�XIVF�EU�WHVHV�3(36�����SGI!��$FHVVR�HP�����DEU������� 27721��0��/��$YDOLDomR�HUJRQ{PLFD�GD�PXOWLIXQFLRQDOLGDGH�����������I��'LVVHUWDomR�±�8QLYHUVLGDGH� )HGHUDO�GR�5LR�*UDQGH�GR�6XO��3RUWR�$OHJUH��������'LVSRQtYHO�HP���KWWS���ZZZ�SURGXFDR�XIUJV�EU� DUTXLYRV�SXEOLFDFRHV�0DUFLRB2WWRQ�SGI!�$FHVVR�HP�����IHY������� 3('5262��7��0��%��,PSODQWDomR�GR�VLVWHPD�NDQEDQ�SDUD�IRUQHFLPHQWR�GH�IHUUDPHQWDV�GH�XVLQDJHP� HP�LQG~VWULDV�GH�PDQXIDWXUD����������I��0RQRJUD¿D�±�8QLYHUVLGDGH�GR�(VWDGR�GH�6DQWD�&DWDULQD�� -RLQYLOOH��������'LVSRQtYHO�HP��KWWS���ZZZ�MRLQYLOOH�XGHVF�EU�SRUWDO�GHSDUWD UWDPHQWRV�GHSV�DUTXLYRV�WFF�����B�BWFF���SGI!��$FHVVR�HP�����PDU������� 5(&+��*��&��'LVSRVLWLYRV�YLVXDLV�FRPR�DSRLR�SDUD�D�WURFD�UiSLGD�GH�IHUUDPHQWDV��D�H[SHULrQFLD�GH� XPD�PHWDO~UJLFD�����������I��'LVVHUWDomR�±�8QLYHUVLGDGH�)HGHUDO�GR�5LR�*UDQGH�GR�6XO��3RUWR�$OHJUH�� ������ 'LVSRQtYHO� HP� �KWWS���ZZZ�SURGXFDR�XIUJV�EU�DU� TXLYRV�SXEOLFDFRHV�JDEULHODBFDUSHJJLDQLB UHFK�SGI!��$FHVVR�HP�����PDU������� �52'5,*8(6��,��$��,PSOHPHQWDomR�GH�WpFQLFDV�GD�SURGXomR�HQ[XWD�QXPD�HPSUHVD�GH�PDQXIDWXUD� contratada do setor eletroeletrônico�����������I��'LVVHUWDomR�0HVWUDGR�±�8QLYHUVLGDGH�)HGHUDO�GH� 0LQDV�*HUDLV��%HOR�+RUL]RQWH��������'LVSRQtYHO�HP��KWWS���ZZZ�GHS�XIPJ�EU�SRV�GHIHVDV�GLVV���� pdf!��$FHVVR�HP����PDU������� 6$/725$72��3���&,175$��&��7��,PSODQWDomR�GH�XP�SURJUDPD�GH�PDQXWHQomR�SURGXWLYD�WRWDO�HP� XPD�LQG~VWULD�FDOoDGLVWD�HP�)UDQFD��,Q��(QFRQWUR�1DFLRQDO�GH�(QJHQKDULD�GH�3URGXomR������������ Rio de Janeiro. Anais Eletrônicos��5LR�GH�-DQHLUR��������'LVSRQtYHO�HP��KWWS���ZZZ�DEHSUR�RUJ�EU� ELEOLRWHFD�(1(*(3����B$�����3')!��$FHVVR�HP�����PDU������� 6+,1*2��6��2�6LVWHPD�7R\RWD�GH�SURGXomR��3RUWR�$OHJUH��$UWHV�0pGLFDV������� 6/$&.��1��HW�DO��$GPLQLVWUDomR�GD�SURGXomR���6mR�3DXOR��$WODV��������75$,1277,��0��6��$SOLFDomR�GD�PHWRGRORJLD��6��YLVDQGR�D�PHOKRULD�GR�SURFHVVR�RUJDQL]DFLRQDO� HP� XPD� IXQGDomR� GH� GLUHLWR� SULYDGR�� XP� HVWXGR� GH� FDVR�� ������ ���I�� 'LVVHUWDomR�0HVWUDGR� ±� 8QLYHUVLGDGH� (VWDGXDO� GH� &DPSLQDV�� &DPSLQDV�� ������ 'LVSRQtYHO� HP� �KWWS���OLEGLJL�XQLFDPS�EU� GRFXPHQW�"FRGH YWOV���������!��$FHVVR�HP�����PDU�������� 78%,12��'��)���'$11,��/��$SOLFDomR�GH�XPD�PHWRGRORJLD�GH�DMXVWH�GR�VLVWHPD�NDQEDQ�HP�XP�FDVR� UHDO�XWLOL]DQGR�D�VLPXODomR�FRPSXWDFLRQDO��,Q��(QFRQWUR�1DFLRQDO�GH�(QJHQKDULD�GH�3URGXomR������ ������5LR�GH�-DQHLUR��Anais Eletrônicos��5LR�GH�-DQHLUR��������'LVSRQtYHO�HP��KWWS���ZZZ�DEHSUR� RUJ�EU�ELEOLRWHFD�(1(*(3����B$�����3')!��$FHVVR�HP�����PDU������