Introduction to competency-based management_PROVA FINAL

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Iniciado em quarta, 4 nov 2020, 17:04
Estado Finalizada
Concluída em quarta, 4 nov 2020, 17:49
Tempo empregado 45 minutos 53 segundos
Notas 10,00/10,00
Avaliar 100,00 de um máximo de 100,00
Questão 1
Correto
Atingiu 1,00 de 1,00
Select the sentences that characterize the managerial management model.
Choose one or more:
Escolha uma ou mais:
a. Organizations with few hierarchical levels instead of a pyramidal structure 
b. Decentralization from the policy point of view 
c. Assumption of limited trust and not total mistrust 
d. Control by results, a posteriori 
e. Service provided to citizens governed by rigid routines.
Your answer is correct.
Answer key: a. Organizations with few hierarchical levels instead of a pyramidal
structure, b. Decentralization from the policy point of view, c. Assumption of limited trust
and not total distrust, d. Control by results, a posteriori.
Feedback: The characteristic "service provided to the citizen governed by rigid
routines" is derived from the bureaucratic model. Review the contents of module 1.
Questão 2
Correto
Atingiu 1,00 de 1,00
Select the alternative that best describes the concept of "competency", according to the
basic text of the course:
Choose one:
 
a. Behaviour that must be introduced in a particular work environment to allow the
institution to achieve its objectives. 
b. The individual needs to know what needs to be done, how to do it and must
want to do it.
c. Set of management actions oriented towards the desired positioning of an
organization (efficient, efficacious and effective) in an identified future scenario.
d. Plans of the institution to achieve the objectives and results it seeks.
e. "Think of the organization as a whole, in all its instances, related to its context
and oriented towards the long term".
Your answer is correct.
Answer key: a. Behaviour that must be introduced in a particular work environment to
allow the institution to achieve its objectives.
Feedback: According to the definition initially proposed by McClelland in 1973,
competency is the set of knowledge, skills and attitudes (CHA) required to perform
the functions of the employees, aiming to achieve the institution’s
objectives. Describing competencies is, therefore, to define what behaviour should be
introduced in a given work environment to allow the institution to achieve its objectives.
Questão 3
Correto
Atingiu 1,00 de 1,00
According to the basic text of the course, select the alternative that best describes the
starting point of the competency-based management model:
Choose one:
 
a. Identification of the strategy, objectives, goals and institutional indicators. 
b. Definition of the competencies that the institution needs.
c. Mapping the difference between the competencies needed to achieve the
institutional objectives and the competencies that the body already has.
d. Aligning the calculation of the workforce, the opening of recruitment, training
actions and other management systems with the objectives pursued by the
institution.
e. Establishing the organizational competencies of the institution.
Your answer is correct.
Answer key: a. Identification of the strategy, objectives, goals and institutional
indicators.
Feedback: Since competencies represent behaviour that must be introduced in a given
work environment to enable the institution to achieve its objectives, the Competency-
based Management Model starts with the identification of the strategy, objectives, goals
and institutional indicators; what the institution wants to achieve.
Questão 4
Correto
Atingiu 1,00 de 1,00
Considering the competency "Develop mathematical calculations, using
appropriate statistical tools", select the alternative that best describes the
section "using appropriate statistical tools":
Choose one:
 
a. Criterion
b. Requirement 
c. Verb
d. Object
e. Complexity
Your answer is correct.
Answer key: b. Requirement
Feedback: Based on the quality standard desired by the institution, the
requirement indicates the tool, technique or procedure that must be followed or used
so that performance is satisfactory.
Questão 5
Correto
Atingiu 1,00 de 1,00
Select the alternative that best characterizes the description of competencies by degree
of complexity:
Choose one:
 
a. Variation of the repertoire of knowledge, skills, attitudes and experience that
need to be mobilized. 
b. Degree of difficulty in performing a certain competency according to current
position.
c. Variation of experience required according to the position to be filled in the
institution.
d. Amount of data that must be processed to display the required competency.
e. Level of expertise needed to display the desired competency in a given role.
Your answer is correct.
Answer key: a. Variation of the repertoire of knowledge, skills, attitudes and experience
that need to be mobilized.
Feedback: A competency may have different degrees of complexity, in accordance with
the need for a repertoire of knowledge, skills, attitudes and experience that need to be
mobilized in a given organizational space or position (DUTRA, 2004).
Questão 6
Correto
Atingiu 1,00 de 1,00
Camões (2013) identified intervening factors that may facilitate or hinder the process of
implementing the National Policy for Personnel Development: policy, structural,
mesostructural and macro-structural. Select the alternative that exemplifies the
factor ‘policy’.
Choose one:
 
a. Prioritization of the implementation of the competency-based management
model by senior management of the organization. 
b. Lack of continuity in the management of the organization.
c. Existence of a strategic plan in the organization.
d. Technical competency of the employees to conduct the implementation of the
model.
e. Absence of legislation specific to the implementation of the competency
management model.
Your answer is correct.
Answer key: a. Prioritization of the implementation of the competency-based
management model by senior management of the organization.
Feedback: In the work of Camões (2013), it was possible to observe in the experience of
the Brazilian Public Administration that, when the upper level of the organization was not
interested in implementing the Competency-based Management Model, the process did
not continue or succeed.
Questão 7
Correto
Atingiu 1,00 de 1,00
Camões (2013) identified influencing factors that could facilitate or hinder the
implementation process of the National Policy for Personnel Development (PNDP) in
Brazil: policy-related, structural, mesostructural and macro-structural. Select the
alternative that exemplifies a mesostructural factor:
Choose one:
 
a. Prioritization of the implementation of the competency-based management
model by senior management of the organization.
b. Lack of continuity in the management of the organization.
c. Existence of a strategic plan in the organization. 
d. Technical competency of employees to conduct the implementation of the
model.
e. Absence of legislation specific to the implementation of the competency-based
management model.
Your answer is correct.
Answer key: c. Existence of a strategic plan in the organization.
Feedback: In his work, Camões (2013), points out two main mesostructural factors for
the implementation of the Competency-based Management model: the existence of a
strategic plan in the organization and a computerized system for Knowledge
management.
Questão 8
Correto
Atingiu 1,00 de 1,00
Camões (2013) identified influencing factors that may facilitate or hinder the
implementation process of the National Policy for Personnel Development (PNDP):
policy-related, structural, mesostructural and macro-structural. Select the alternative that
exemplifies a structuralfactor:
Choose one:
 
a. Prioritization of the implementation of the competency-based management
model by senior management of the organization.
b. Lack of continuity in the management of the organization. 
c. Existence of a strategic plan in the organization.
d. Technicalcompetency of the employees to conduct the implementation of the
model.
e. Absence of legislation specific to the implementation of the competency
management model.
Your answer is correct.
Answer key: b. Lack of continuity in the management of the organization.
Feedback: Structural factors are the excessive turnover or change in managers in public
bodies, the lack of integration between the subsystems of personnel management, the
dissonance between the training model adopted and the model used in public
recruitment and the conceptual levelling of the concepts and methodologies to be used.
Questão 9
Correto
Atingiu 1,00 de 1,00
Camões (2013) identified influencing factors that may facilitate or hinder the
implementation process of the National Policy for Personnel Development (PNDP):
policy-related, structural, mesostructural and macro-structural. Select the alternative that
exemplifies a microstructural factor:
Choose one:
 
a. Prioritization of the implementation of the competency-based management
model by senior management of the organization.
b. Lack of continuity in the management of the organization.
c. Existence of a strategic plan in the organization.
d. Technical competency of the employees to conduct the implementation of the
model. 
e. Absence of legislation specific to the implementation of the competency
management model.
Your answer is correct.
Answer Key: d. Technical competency of the employees to conduct the implementation
of the model.
Feedback: Microstructural factors were considered: the technical competence of the
teams and the availability of personnel.
Questão 10
Correto
Atingiu 1,00 de 1,00
In order to perform competency-based recruitment, select the alternative that presents
the best way to conduct the process:
Choose one:
 
a. Simulate situations in the question statements that are close to situations found
in the institution. 
b. The strategic objectives of the institution must be clear from the way the
selection process is conducted.
c. Ask the institution's own personnel to prepare the recruitment questions.
d. Hire a third part company specialized in the preparation of recruitment
questions.
e. Promote interaction between the operational and strategic areas of the
organization to define the content of the recruitment.
Your answer is correct.
Answer key: a. Simulate situations in the question statements that are close to
situations found in the institution.
Feedback: When we have a detailed description of what we expect from our employees
in each job function, the development of recruitment tests becomes more focused on
meeting the needs of the organization. To do so, we need to simulate situations close to
those found in the institution in the question statements.