The "improve" activity of the service value chain ensures continuous improvement of what? A B C D E Utility, warranty, cost. Service providers, ser...
Itil
•
ESTÁCIO EAD
ITz Snow zTI

Question

The "improve" activity of the service value chain ensures continuous improvement of what?  A  Utility, warranty, cost.  B  Service providers, warranty, governance.  C  Service providers, service consumers, relationships.  D  Products, services, practices.  E  Governance, management, service.

Ed · Answer

A atividade "melhoria" da cadeia de valor do serviço garante a melhoria contínua de quê?

A alternativa correta é a letra E) Governança, gestão, serviço. A atividade "melhoria" da cadeia de valor do serviço tem como objetivo garantir a melhoria contínua da governança, gestão e serviço, a fim de atender às necessidades e expectativas dos clientes e usuários do serviço.

The "improve" activity of the service value chain ensures continuous improvement of what? A Utility, warranty, cost. B Service providers, warra...

Itil

ESTÁCIO

💡 1 Resposta

Faça como milhares de estudantes: teste grátis o Passei Direto

Agora você pode testar o

Passei Direto grátis

✏️ Responder

Outros materiais

Perguntas relacionadas

The "improve" activity of the service value chain ensures continuous improvement of what? A B C D E Utility, warranty, cost. Service providers, ser...

The expression “your new purchase” refers in the text to the purchase of: A) an Ericsson tablet. B) an Ericsson warranty. C) an Ericsson service c...

According to the text, the Ericsson warranty includes: A) a poor service. B) very few benefits. C) a bad performance. D) a lot of benefits. E) a l...

What are the proposals for improvement that could be explored by the organization? a) To improve the quality of the cleaning service and reduce c...

Materiais relacionados

Outros materiais