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Ed 
A alternativa correta é: "Only I and II."
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Identify the correct alternatives: I – The first stage of the PDCA Cycle begins with the choice of the problem. Problems will appear in the form of...
Identify the correct alternatives:
I – The first stage of the PDCA Cycle begins with the choice of the problem. Problems will appear in the form of changes in important indicators, such as the defect rate or customer complaints. It restricts the focus of the project and describes the opportunity for improvement.
II – The third stage of the PDCA Cycle analyzes and evaluates the result of the change. It verifies if the solution is causing the intended effect and observes any unforeseen consequences.
III - It is used to identify only one or two situations that cause the most serious impacts on the processes of organizations. This tool focuses the effort on categories that offer the greatest potential for improvement, displaying their relative frequencies.
Only I and II.
Only III.
Only I.
All alternatives.
I – The first stage of the PDCA Cycle begins with the choice of the problem. Problems will appear in the form of changes in important indicators, such as the defect rate or customer complaints. It restricts the focus of the project and describes the opportunity for improvement.
II – The third stage of the PDCA Cycle analyzes and evaluates the result of the change. It verifies if the solution is causing the intended effect and observes any unforeseen consequences.
III - It is used to identify only one or two situations that cause the most serious impacts on the processes of organizations. This tool focuses the effort on categories that offer the greatest potential for improvement, displaying their relative frequencies.
Only I and II.
Only III.
Only I.
All alternatives.
