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Despite having obtained positive results, Nova Rota uses PDCA to seek continuous improvement of its processes. Based on our studies and the study o...

Despite having obtained positive results, Nova Rota uses PDCA to seek continuous improvement of its processes. Based on our studies and the study of the text, select the alternative that correctly identifies the stages of PDCA:

a. PDCA is a tool that aims to obtain continuous improvement. Its stages are: Planning, Direction, Control, and Analysis.
b. PDCA is a tool that aims to obtain continuous improvement. Its stages are: Planning, Doing, Checking, and Acting.
c. PDCA is a tool that aims to obtain continuous improvement. Its stages are: Planning, Development, Control, and Analysis.
d. PDCA is a tool that aims to obtain continuous improvement. Its stages are: Planning, Development, Checking, and Acting.
e. None of the above alternatives are correct.
a
b
c
d
e

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A alternativa correta que identifica as etapas do PDCA é a letra B: PDCA é uma ferramenta que visa obter melhoria contínua. Suas etapas são: Planejamento (Planning), Execução (Doing), Verificação (Checking) e Ação (Acting).

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