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The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager, whi...

The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager, which gives the impression that the project is out of control. The project manager has been providing the project's status according to the agreed-upon communications management plan. This key stakeholder, however, seldom attends the status report meetings. What should the project manager do first to address this situation?


A. Evaluate the communication needs to discover the gaps and adjust the original plan if needed.
B. Use the contingency reserves to implement fast tracking and improve the schedule key performance indicators.
C. Schedule a meeting with the key stakeholder to discuss their concerns and clarify the project's status.
D. Escalate the issue to senior management and request their intervention.

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A resposta correta para essa situação é a alternativa C. O gerente do projeto deve agendar uma reunião com o stakeholder-chave para discutir suas preocupações e esclarecer o status do projeto. Isso permitirá uma comunicação direta e aberta, ajudando a resolver mal-entendidos e fornecer informações atualizadas sobre o projeto.

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