Understanding the five stages of a conflict situation helps in making timely and appropriate decisions. This increases the chance of a resolution t...

Understanding the five stages of a conflict situation helps in making timely and appropriate decisions. This increases the chance of a resolution that brings benefits to the organization. Choose the CORRECT alternative that deals with the stage of COGNITION and PERSONALIZATION:


A) Stage in which the conditions and factors for the emergence of the conflict appear.
B) Stage in which previous conditions lead to conflict if one or more parties involved have been affected and are aware of it.
C) Stage in which the party puts into practice what it has decided to do to deal with opposition.
D) Stage in which there is a decision to act in a certain way.