<div id="pf1" class="pf w0 h0" data-page-no="1"><div class="pc pc1 w0 h0"><img class="bi x0 y0 w1 h1" alt="" src="https://files.passeidireto.com/d4c853df-9d46-4055-a22c-77a3ad5fb363/bg1.png"><div class="c x1 y1 w2 h2"><div class="t m0 x2 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">12/01/23, 19:23</div></div><div class="c x3 y1 w3 h2"><div class="t m0 x4 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">Exercício de Fixação : Qualidade e melhoria na produção.: Revisão da tentativa</div></div><div class="c x1 y3 w4 h2"><div class="t m0 x2 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">https://cpetead.com.br/mod/quiz/review<span class="blank _0"></span>.php?attempt=344791<span class="blank _0"></span>1&cmid=54639</div></div><div class="c x5 y3 w5 h2"><div class="t m0 x6 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">1/4</div></div><div class="c x0 y5 w6 h4"><div class="t m0 x7 h5 y6 ff2 fs1 fc1 sc0 ls1 ws7"><span class="fc9 sc0">A</span><span class="fc9 sc0">D</span><span class="fc9 sc0">M</span><span class="fc9 sc0">I</span><span class="fc9 sc0">N</span><span class="fc9 sc0">I</span><span class="fc9 sc0">S</span><span class="blank _0"></span><span class="fc9 sc0">T</span><span class="fc9 sc0">R</span><span class="blank _0"></span><span class="fc9 sc0">A</span><span class="fc9 sc0">Ç</span><span class="blank _0"></span><span class="fc9 sc0">Ã</span><span class="blank _0"></span><span class="fc9 sc0">O</span><span class="fc9 sc0"> </span><span class="fc9 sc0">D</span><span class="fc9 sc0">E</span><span class="fc9 sc0"> </span><span class="fc9 sc0">P</span><span class="fc9 sc0">R</span><span class="fc9 sc0">O</span><span class="fc9 sc0">D</span><span class="fc9 sc0">U</span><span class="fc9 sc0">T</span><span class="blank _1"></span><span class="fc9 sc0">O</span><span class="fc9 sc0">S</span><span class="fc9 sc0"> </span><span class="fc9 sc0">E</span><span class="fc9 sc0"> </span><span class="fc9 sc0">S</span><span class="fc9 sc0">E</span><span class="fc9 sc0">R</span><span class="blank _0"></span><span class="fc9 sc0">V</span><span class="fc9 sc0">I</span><span class="fc9 sc0">Ç</span><span class="blank _0"></span><span class="fc9 sc0">O</span><span class="fc9 sc0">S</span><span class="fc9 sc0"> </span><span class="fc9 sc0">-</span><span class="fc9 sc0"> </span><span class="fc9 sc0">S</span><span class="fc9 sc0">G</span></div></div><div class="c x8 y7 w7 h6"><div class="t m0 x9 h7 y8 ff3 fs2 fc1 sc0 ls1 ws7"><span class="fc9 sc0">Página </span><span class="fc9 sc0">Inicial</span></div></div><div class="c xa y7 w8 h6"><div class="t m0 x9 h7 y8 ff3 fs2 fc1 sc0 ls1 ws7"><span class="fc9 sc0">/</span><span class="blank _2"> </span><span class="fc9 sc0">Meus </span><span class="fc9 sc0">Cu</span><span class="fc9 sc0">\u2026</span></div></div><div class="c xb y7 w9 h6"><div class="t m0 x9 h7 y8 ff3 fs2 fc1 sc0 ls1 ws7"><span class="fc9 sc0">/</span><span class="blank _2"> </span><span class="fc9 sc0"> </span><span class="fc9 sc0">Administ</span><span class="fc9 sc0">\u2026</span></div></div><div class="c xc y7 wa h6"><div class="t m0 x9 h7 y8 ff3 fs2 fc1 sc0 ls1 ws1"><span class="fc9 sc0">/</span><span class="blank"> </span><span class="fc9 sc0">Qualidad</span><span class="fc9 sc0">\u2026</span></div></div><div class="c xd y7 w8 h6"><div class="t m0 x9 h7 y8 ff3 fs2 fc1 sc0 ls1 ws7">/<span class="blank _2"> </span> Exercício\u2026</div></div><div class="c x0 y5 w6 h4"><div class="t m0 x7 h7 y9 ff3 fs2 fc0 sc0 ls1 ws7"><span class="fc9 sc0">Iniciado </span><span class="fc9 sc0">em</span><span class="blank _3"> </span><span class="fc2 v1">quinta, 12 Jan 2023, 19:20</span></div><div class="t m0 xe h7 ya ff3 fs2 fc0 sc0 ls1 ws2"><span class="fc9 sc0">Estado</span><span class="blank"> </span><span class="fc2 v1">Finalizada</span></div><div class="t m0 xf h7 yb ff3 fs2 fc0 sc0 ls1 ws7"><span class="fc9 sc0">Concluída </span><span class="fc9 sc0">em</span><span class="blank _3"> </span><span class="fc2 v1">quinta, 12 Jan 2023, 19:24</span></div><div class="t m0 x10 h7 yc ff3 fs2 fc0 sc0 ls1"><span class="fc9 sc0">Tempo</span></div><div class="t m0 x7 h8 yd ff3 fs2 fc0 sc0 ls1 ws3"><span class="fc9 sc0">empregado</span><span class="blank"> </span><span class="fc2 ws7 v2">3 minutos 25 segundos</span></div><div class="t m0 xe h7 ye ff3 fs2 fc0 sc0 ls1 ws4"><span class="fc9 sc0">Avaliar</span><span class="blank"> </span><span class="ws5 v1"><span class="fc9 sc0">10,0</span><span class="fc2 ws7"> de um máximo de 10,0(</span><span class="fc9 sc0">100</span><span class="fc2">%)</span></span></div><div class="t m0 x11 h9 yf ff4 fs3 fc3 sc0 ls1 ws7"><span class="fc9 sc0">Q</span><span class="fc9 sc0">U</span><span class="fc9 sc0">E</span><span class="fc9 sc0">S</span><span class="blank _0"></span><span class="fc9 sc0">T</span><span class="blank _4"></span><span class="fc9 sc0">Ã</span><span class="fc9 sc0">O</span><span class="fc9 sc0"> </span></div><div class="t m0 x11 ha y10 ff3 fs4 fc4 sc0 ls1">Correto</div><div class="t m0 x11 ha y11 ff3 fs4 fc4 sc0 ls1 ws7">Atingiu 2,0 de 2,0</div><div class="t m0 x11 h7 y12 ff3 fs2 fc5 sc0 ls1 ws7">Mostrar uma página por vez</div><div class="t m0 x11 h7 y13 ff3 fs2 fc5 sc0 ls1 ws7">Terminar revisão</div><div class="t m0 x12 hb y14 ff5 fs4 fc6 sc0 ls0 ws6"><span class="fc9 sc0">123</span><span class="fc9 sc0">45</span><span class="blank _5"></span></div><div class="t m0 x13 hc y15 ff6 fs5 fc3 sc0 ls1"><span class="fc9 sc0">1</span></div><div class="t m0 x14 hd y16 ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">1</span><span class="fc9 sc0">)</span><span class="fc9 sc0"> </span><span class="fc9 sc0">A</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">l</span><span class="fc9 sc0">i</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">é</span><span class="fc9 sc0"> </span><span class="fc9 sc0">u</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">ã</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">b</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">m</span><span class="fc9 sc0">p</span><span class="fc9 sc0">l</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">r</span><span class="blank _0"></span><span class="fc9 sc0">e</span><span class="fc9 sc0">l</span><span class="fc9 sc0">a</span><span class="fc9 sc0">t</span><span class="fc9 sc0">i</span><span class="fc9 sc0">v</span><span class="fc9 sc0">a</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">u</span><span class="fc9 sc0">j</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">d</span><span class="fc9 sc0">i</span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0"> </span><span class="fc9 sc0">f</span><span class="fc9 sc0">a</span><span class="fc9 sc0">c</span><span class="fc9 sc0">i</span><span class="fc9 sc0">l</span><span class="fc9 sc0">i</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0"> </span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">i</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span></div><div class="t m0 x14 hd y17 ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">u</span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">ci</span><span class="fc9 sc0">n</span><span class="fc9 sc0">c</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">i</span><span class="fc9 sc0">f</span><span class="blank _0"></span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">b</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">g</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">s</span><span class="blank _0"></span><span class="fc9 sc0">.</span><span class="fc9 sc0"> </span><span class="fc9 sc0">E</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">l</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">á</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">b</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">g</span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0"> </span><span class="fc9 sc0">b</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">n</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0">n</span><span class="fc9 sc0">u</span><span class="fc9 sc0">f</span><span class="fc9 sc0">a</span><span class="fc9 sc0">t</span><span class="fc9 sc0">u</span><span class="fc9 sc0">r</span><span class="fc9 sc0">a</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">u</span><span class="fc9 sc0">j</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="blank _0"></span><span class="fc9 sc0">o</span><span class="fc9 sc0">n</span><span class="fc9 sc0">c</span><span class="fc9 sc0">e</span><span class="fc9 sc0">i</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span></div><div class="t m0 x14 hd y18 ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">c</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">n</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">à</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">l</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">\ue67d</span><span class="fc9 sc0">r</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0">t</span><span class="fc9 sc0">i</span><span class="fc9 sc0">v</span><span class="blank _0"></span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">b</span><span class="fc9 sc0">a</span><span class="fc9 sc0">i</span><span class="fc9 sc0">x</span><span class="fc9 sc0">o</span><span class="fc9 sc0">?</span></div><div class="t m0 x14 h7 y19 ff3 fs2 fc4 sc0 ls1 ws7">Escolha uma opção:</div><div class="t m0 x15 h7 y1a ff3 fs2 fc4 sc0 ls1 ws7">a. A qualidade corresponde a uma característica de excelência inata ao produto ou ao serviço.</div><div class="t m0 x15 h7 y1b ff3 fs2 fc4 sc0 ls1 ws7">b. A qualidade é de\ue6eanida em termos de custos e preços.</div><div class="t m0 x15 he y1c ff3 fs2 fc4 sc0 ls1 ws7">c. A qualidade é representada por produtos ou serviços livres de erros. <span class="blank _6"> </span><span class="ff8 fc7">\uf00c</span></div><div class="t m0 x15 h7 y1d ff3 fs2 fc4 sc0 ls1 ws7">d. A qualidade corresponde a um conjunto mensurável e preciso de características necessárias à satisfação do cliente.</div><div class="t m0 x15 h7 y1e ff3 fs2 fc4 sc0 ls1 ws7">e. A qualidade está associada ao atendimento adequado do propósito do produto ou do serviço.</div><div class="t m0 x16 h7 y1f ff3 fs2 fc8 sc0 ls1 ws7">Sua resposta está correta.</div><div class="t m0 x16 h7 y20 ff3 fs2 fc8 sc0 ls1 ws7">A resposta correta é: A qualidade é representada por produtos ou serviços livres de erros.</div><div class="t m0 x17 hf y21 ff9 fs7 fc0 sc0 ls1"><span class="fc9 sc0">\uf102</span></div></div><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:240.634780px;bottom:1034.748290px;width:68.293530px;height:15.009520px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:402.738070px;bottom:1034.748290px;width:56.285830px;height:15.009520px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:552.833620px;bottom:1034.748290px;width:56.285830px;height:15.009520px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:84.535370px;bottom:883.151610px;width:673.929230px;height:18.761960px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:84.535370px;bottom:859.136350px;width:673.929230px;height:18.761970px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[1,"XYZ",29,1163.08,null]"><div class="d m1" style="border-style:none;position:absolute;left:84.535370px;bottom:914.671750px;width:22.514343px;height:30.019110px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[2,"XYZ",60.5201,1163.08,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.552582px;bottom:914.671750px;width:22.514343px;height:30.019110px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[2,"XYZ",60.5201,668.515,null]"><div class="d m1" style="border-style:none;position:absolute;left:138.569794px;bottom:914.671750px;width:22.514328px;height:30.019110px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[3,"XYZ",60.5201,1163.08,null]"><div class="d m1" style="border-style:none;position:absolute;left:165.586990px;bottom:914.671750px;width:22.514340px;height:30.019110px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[3,"XYZ",60.5201,686.526,null]"><div class="d m1" style="border-style:none;position:absolute;left:192.604200px;bottom:914.671750px;width:22.514350px;height:30.019110px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:44.009560px;bottom:997.974790px;width:490.812640px;height:165.105170px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[1,"XYZ",29,1163.08,null]"><div class="d m1" style="border-style:none;position:absolute;left:710.434020px;bottom:1112.047490px;width:37.523930px;height:43.527710px;background-color:rgba(255,255,255,0.000001);"></div></a><div class="d m1" style="border-style:none;position:absolute;left:761.466490px;bottom:1106.794070px;width:37.523930px;height:37.523920px;background-color:rgba(255,255,255,0.000001);"></div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf2" class="pf w0 h0" data-page-no="2"><div class="pc pc2 w0 h0"><img class="bi x18 y22 wb h10" alt="" src="https://files.passeidireto.com/d4c853df-9d46-4055-a22c-77a3ad5fb363/bg2.png"><div class="c x1 y1 w2 h2"><div class="t m0 x2 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">12/01/23, 19:23</div></div><div class="c x3 y1 w3 h2"><div class="t m0 x4 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">Exercício de Fixação : Qualidade e melhoria na produção.: Revisão da tentativa</div></div><div class="c x1 y3 w4 h2"><div class="t m0 x2 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">https://cpetead.com.br/mod/quiz/review<span class="blank _0"></span>.php?attempt=344791<span class="blank _4"></span>1&cmid=54639</div></div><div class="c x5 y3 w5 h2"><div class="t m0 x6 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">2/4</div></div><div class="c x0 y23 w6 h4"><div class="t m0 x11 h9 y24 ff4 fs3 fc3 sc0 ls1 ws7"><span class="fc9 sc0">Q</span><span class="fc9 sc0">U</span><span class="fc9 sc0">E</span><span class="fc9 sc0">S</span><span class="blank _0"></span><span class="fc9 sc0">T</span><span class="blank _4"></span><span class="fc9 sc0">Ã</span><span class="fc9 sc0">O</span><span class="fc9 sc0"> </span></div><div class="t m0 x11 ha y25 ff3 fs4 fc4 sc0 ls1">Correto</div><div class="t m0 x11 ha y26 ff3 fs4 fc4 sc0 ls1 ws7">Atingiu 2,0 de 2,0</div><div class="t m0 x11 h9 y27 ff4 fs3 fc3 sc0 ls1 ws7"><span class="fc9 sc0">Q</span><span class="fc9 sc0">U</span><span class="fc9 sc0">E</span><span class="fc9 sc0">S</span><span class="blank _0"></span><span class="fc9 sc0">T</span><span class="blank _4"></span><span class="fc9 sc0">Ã</span><span class="fc9 sc0">O</span><span class="fc9 sc0"> </span></div><div class="t m0 x11 ha y28 ff3 fs4 fc4 sc0 ls1">Correto</div><div class="t m0 x11 ha y29 ff3 fs4 fc4 sc0 ls1 ws7">Atingiu 2,0 de 2,0</div><div class="t m0 x13 hc y2a ff6 fs5 fc3 sc0 ls1"><span class="fc9 sc0">2</span></div><div class="t m0 x14 hd y2b ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">2</span><span class="fc9 sc0">)</span><span class="fc9 sc0"> </span><span class="fc9 sc0">Mu</span><span class="fc9 sc0">i</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">l</span><span class="fc9 sc0">i</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">u</span><span class="fc9 sc0">m</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">r</span><span class="fc9 sc0">o</span><span class="fc9 sc0">d</span><span class="fc9 sc0">u</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">o</span><span class="fc9 sc0">u</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0">v</span><span class="fc9 sc0">i</span><span class="fc9 sc0">ç</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">é</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">p</span><span class="fc9 sc0">e</span><span class="fc9 sc0">c</span><span class="fc9 sc0">i</span><span class="fc9 sc0">\ue67d</span><span class="fc9 sc0">c</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">u</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">r</span><span class="fc9 sc0">o</span><span class="fc9 sc0">j</span><span class="fc9 sc0">e</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="blank _0"></span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">o</span><span class="fc9 sc0">n</span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">ê</span><span class="fc9 sc0">n</span><span class="fc9 sc0">c</span><span class="fc9 sc0">i</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span></div><div class="t m0 x14 hd y2c ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">p</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0">c</span><span class="fc9 sc0">e</span><span class="fc9 sc0">b</span><span class="fc9 sc0">i</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">e</span><span class="fc9 sc0">l</span><span class="blank _0"></span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">cl</span><span class="fc9 sc0">i</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">cha</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">a</span><span class="fc9 sc0">r</span><span class="fc9 sc0">a</span><span class="fc9 sc0">c</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0">í</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">i</span><span class="fc9 sc0">c</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">l</span><span class="fc9 sc0">i</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">o</span><span class="fc9 sc0">b</span><span class="fc9 sc0">r</span><span class="blank _0"></span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">i</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">é</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">\ue67d</span><span class="fc9 sc0">r</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0">r</span><span class="fc9 sc0">:</span></div><div class="t m0 x14 h7 y2d ff3 fs2 fc4 sc0 ls1 ws7">Escolha uma opção:</div><div class="t m0 x15 h7 y2e ff3 fs2 fc4 sc0 ls1 ws7">a. Aparência corresponde à natureza do contato pessoal do produto ou serviço.</div><div class="t m0 x15 h7 y2f ff3 fs2 fc4 sc0 ls1 ws7">b. A con\ue6eaabilidade inclui atributos como cortesia e conhecimento da equipe.</div><div class="t m0 x15 h7 y30 ff3 fs2 fc4 sc0 ls1 ws7">c. Recuperação corresponde à característica do produto ou do serviço em não apresentar problemas.</div><div class="t m0 x15 he y31 ff3 fs2 fc4 sc0 ls1 ws7">d. Funcionalidade corresponde ao desempenho do produto ou do serviço com relação ao seu propósito. <span class="blank _6"> </span><span class="ff8 fc7">\uf00c</span></div><div class="t m0 x15 h7 y32 ff3 fs2 fc4 sc0 ls1 ws7">e. Durabilidade corresponde à vida útil do produto ou do serviço, esgotando-se no momento em que ele demanda um</div><div class="t m0 x19 h7 y33 ff3 fs2 fc4 sc0 ls1">reparo.</div><div class="t m0 x16 h7 y34 ff3 fs2 fc8 sc0 ls1 ws7">Sua resposta está correta.</div><div class="t m0 x16 h7 y35 ff3 fs2 fc8 sc0 ls1 ws7">A resposta correta é: Funcionalidade corresponde ao desempenho do produto ou do serviço com relação ao seu propósito.</div><div class="t m0 x13 hc y36 ff6 fs5 fc3 sc0 ls1"><span class="fc9 sc0">3</span></div><div class="t m0 x14 hd y37 ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">3</span><span class="fc9 sc0">)</span><span class="fc9 sc0"> </span><span class="fc9 sc0">A</span><span class="fc9 sc0"> </span><span class="fc9 sc0">b</span><span class="fc9 sc0">u</span><span class="fc9 sc0">s</span><span class="fc9 sc0">c</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">e</span><span class="fc9 sc0">l</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">l</span><span class="fc9 sc0">i</span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0">b</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">g</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">b</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">e</span><span class="fc9 sc0">f</span><span class="fc9 sc0">í</span><span class="fc9 sc0">c</span><span class="fc9 sc0">i</span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="blank _0"></span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0">m</span><span class="fc9 sc0">b</span><span class="fc9 sc0">é</span><span class="fc9 sc0">m</span><span class="fc9 sc0"> </span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">u</span><span class="fc9 sc0">l</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">u</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0"> </span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">d</span><span class="fc9 sc0">i</span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span></div><div class="t m0 x14 hd y38 ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0">o</span><span class="fc9 sc0">n</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">r</span><span class="fc9 sc0">a</span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0"> </span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">i</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">t</span><span class="fc9 sc0">r</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="blank _0"></span><span class="fc9 sc0">a</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0">g</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">i</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">o</span><span class="fc9 sc0">b</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">i</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">é</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0">s</span><span class="fc9 sc0">í</span><span class="fc9 sc0">v</span><span class="fc9 sc0">e</span><span class="fc9 sc0">l</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">\ue67d</span><span class="fc9 sc0">r</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0">r</span><span class="fc9 sc0">:</span></div><div class="t m0 x14 h7 y39 ff3 fs2 fc4 sc0 ls1 ws7">Escolha uma opção:</div><div class="t m0 x15 h7 y3a ff3 fs2 fc4 sc0 ls1 ws7">a. Custos de avaliação estão relacionados à capacidade de solução de eventuais problemas com o produto ou o serviço.</div><div class="t m0 x15 h7 y3b ff3 fs2 fc4 sc0 ls1 ws7">b. Custos das falhas internas são decorrentes de situações promovidas pelos clientes.</div><div class="t m0 x15 h7 y3c ff3 fs2 fc4 sc0 ls1 ws7">c. Custo de contato é o quanto se gasta na manutenção do relacionamento com os clientes.</div><div class="t m0 x15 he y3d ff3 fs2 fc4 sc0 ls1 ws7">d. Custos de prevenção estão associados às tentativas de eliminação de problemas, falhas e erros. <span class="blank _6"> </span><span class="ff8 fc7">\uf00c</span></div><div class="t m0 x15 h7 y3e ff3 fs2 fc4 sc0 ls1 ws7">e. Custos das falhas internas estão associados também ao controle da qualidade.</div><div class="t m0 x16 h7 y3f ff3 fs2 fc8 sc0 ls1 ws7">Sua resposta está correta.</div><div class="t m0 x16 h7 y40 ff3 fs2 fc8 sc0 ls1 ws7">A resposta correta é: Custos de prevenção estão associados às tentativas de eliminação de problemas, falhas e erros.</div></div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf3" class="pf w0 h0" data-page-no="3"><div class="pc pc3 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x18 y41 wb h11" alt="" src="https://files.passeidireto.com/d4c853df-9d46-4055-a22c-77a3ad5fb363/bg3.png"><div class="c x1 y1 w2 h2"><div class="t m0 x2 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">12/01/23, 19:23</div></div><div class="c x3 y1 w3 h2"><div class="t m0 x4 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">Exercício de Fixação : Qualidade e melhoria na produção.: Revisão da tentativa</div></div><div class="c x1 y3 w4 h2"><div class="t m0 x2 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">https://cpetead.com.br/mod/quiz/review<span class="blank _0"></span>.php?attempt=344791<span class="blank _4"></span>1&cmid=54639</div></div><div class="c x5 y3 w5 h2"><div class="t m0 x6 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">3/4</div></div><div class="c x0 y42 w6 h12"><div class="t m0 x11 h9 y43 ff4 fs3 fc3 sc0 ls1 ws7"><span class="fc9 sc0">Q</span><span class="fc9 sc0">U</span><span class="fc9 sc0">E</span><span class="fc9 sc0">S</span><span class="blank _0"></span><span class="fc9 sc0">T</span><span class="blank _4"></span><span class="fc9 sc0">Ã</span><span class="fc9 sc0">O</span><span class="fc9 sc0"> </span></div><div class="t m0 x11 ha y44 ff3 fs4 fc4 sc0 ls1">Correto</div><div class="t m0 x11 ha y45 ff3 fs4 fc4 sc0 ls1 ws7">Atingiu 2,0 de 2,0</div><div class="t m0 x11 h9 y46 ff4 fs3 fc3 sc0 ls1 ws7"><span class="fc9 sc0">Q</span><span class="fc9 sc0">U</span><span class="fc9 sc0">E</span><span class="fc9 sc0">S</span><span class="blank _0"></span><span class="fc9 sc0">T</span><span class="blank _4"></span><span class="fc9 sc0">Ã</span><span class="fc9 sc0">O</span><span class="fc9 sc0"> </span></div><div class="t m0 x11 ha y47 ff3 fs4 fc4 sc0 ls1">Correto</div><div class="t m0 x11 ha y48 ff3 fs4 fc4 sc0 ls1 ws7">Atingiu 2,0 de 2,0</div><div class="t m0 x13 hc y49 ff6 fs5 fc3 sc0 ls1"><span class="fc9 sc0">4</span></div><div class="t m0 x14 hd y4a ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">4</span><span class="fc9 sc0">)</span><span class="fc9 sc0"> </span><span class="fc9 sc0">N</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">o</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="blank _0"></span><span class="fc9 sc0">x</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">l</span><span class="fc9 sc0">h</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">i</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">u</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">t</span><span class="fc9 sc0">r</span><span class="fc9 sc0">ê</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">t</span><span class="fc9 sc0">á</span><span class="fc9 sc0">g</span><span class="fc9 sc0">i</span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">i</span><span class="fc9 sc0">m</span><span class="fc9 sc0">p</span><span class="fc9 sc0">l</span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0">ç</span><span class="fc9 sc0">ã</span><span class="fc9 sc0">o</span><span class="blank _0"></span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0">\ue67d</span><span class="fc9 sc0">n</span><span class="fc9 sc0">i</span><span class="fc9 sc0">ç</span><span class="fc9 sc0">ã</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0">p</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">h</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">f</span><span class="fc9 sc0">a</span><span class="fc9 sc0">z</span></div><div class="t m0 x14 hd y4b ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">p</span><span class="fc9 sc0">a</span><span class="fc9 sc0">r</span><span class="blank _7"> </span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">p</span><span class="fc9 sc0">r</span><span class="fc9 sc0">o</span><span class="fc9 sc0">c</span><span class="blank _0"></span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">s</span><span class="fc9 sc0">o</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">e</span><span class="fc9 sc0">m</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">é</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="blank _0"></span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">\ue67d</span><span class="fc9 sc0">r</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0">r</span><span class="fc9 sc0">:</span></div><div class="t m0 x14 h7 y4c ff3 fs2 fc4 sc0 ls1 ws7">Escolha uma opção:</div><div class="t m0 x15 h7 y4d ff3 fs2 fc4 sc0 ls1 ws7">a. Metas de desempenho absoluto correspondem ao processo de aprendizagem com os outros.</div><div class="t m0 x15 h7 y4e ff3 fs2 fc4 sc0 ls1 ws7">b. Meta de benchmarking é baseada em limites teóricos superiores de desempenho.</div><div class="t m0 x15 h7 y4f ff3 fs2 fc4 sc0 ls1 ws7">c. Metas estratégicas comparam o desempenho atual em relação aos anteriores.</div><div class="t m0 x15 he y50 ff3 fs2 fc4 sc0 ls1 ws7">d. Metas de desempenho externo apontam o desempenho efetivado pelas operações externas. <span class="blank _6"> </span><span class="ff8 fc7">\uf00c</span></div><div class="t m0 x15 h7 y51 ff3 fs2 fc4 sc0 ls1 ws7">e. Metas históricas: apontam o nível de desempenho adequado para a realização dos objetivos estratégicos.</div><div class="t m0 x16 h7 y52 ff3 fs2 fc8 sc0 ls1 ws7">Sua resposta está correta.</div><div class="t m0 x16 h7 y53 ff3 fs2 fc8 sc0 ls1 ws7">A resposta correta é: Metas de desempenho externo apontam o desempenho efetivado pelas operações externas.</div><div class="t m0 x13 hc y54 ff6 fs5 fc3 sc0 ls1"><span class="fc9 sc0">5</span></div><div class="t m0 x14 hd y55 ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">5</span><span class="fc9 sc0">)</span><span class="fc9 sc0"> </span><span class="fc9 sc0">O </span><span class="fc9 sc0">b</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">chm</span><span class="fc9 sc0">a</span><span class="fc9 sc0">r</span><span class="fc9 sc0">ki</span><span class="fc9 sc0">n</span><span class="fc9 sc0">g</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">n</span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">u</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">i</span><span class="fc9 sc0">m</span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">f</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0">r</span><span class="fc9 sc0">a</span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">m</span><span class="fc9 sc0">e</span><span class="fc9 sc0">l</span><span class="fc9 sc0">h</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">i</span><span class="fc9 sc0">a</span><span class="fc9 sc0">,</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">p</span><span class="fc9 sc0">r</span><span class="blank _0"></span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">a</span><span class="fc9 sc0">n</span><span class="fc9 sc0">d</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">d</span><span class="fc9 sc0">i</span><span class="fc9 sc0">f</span><span class="fc9 sc0">e</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0">n</span><span class="fc9 sc0">t</span><span class="fc9 sc0">e</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">t</span><span class="fc9 sc0">i</span><span class="fc9 sc0">p</span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0">,</span></div><div class="t m0 x14 hd y56 ff7 fs6 fc0 sc0 ls1 ws7"><span class="fc9 sc0">s</span><span class="fc9 sc0">o</span><span class="fc9 sc0">b</span><span class="fc9 sc0">r</span><span class="fc9 sc0">e</span><span class="fc9 sc0"> </span><span class="fc9 sc0">o</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">q</span><span class="fc9 sc0">u</span><span class="fc9 sc0">a</span><span class="fc9 sc0">i</span><span class="fc9 sc0">s</span><span class="fc9 sc0"> </span><span class="fc9 sc0">é</span><span class="fc9 sc0"> </span><span class="fc9 sc0">c</span><span class="fc9 sc0">o</span><span class="fc9 sc0">r</span><span class="fc9 sc0">r</span><span class="blank _0"></span><span class="fc9 sc0">e</span><span class="fc9 sc0">t</span><span class="fc9 sc0">o</span><span class="fc9 sc0"> </span><span class="fc9 sc0">a</span><span class="fc9 sc0">\ue67d</span><span class="fc9 sc0">r</span><span class="fc9 sc0">m</span><span class="fc9 sc0">a</span><span class="fc9 sc0">r</span><span class="fc9 sc0">:</span><span class="fc9 sc0">\ue6ab</span></div><div class="t m0 x14 h7 y57 ff3 fs2 fc4 sc0 ls1 ws7">Escolha uma opção:</div><div class="t m0 x15 h7 y58 ff3 fs2 fc4 sc0 ls1 ws7">a. Benchmarking competitivo realiza comparação entre os níveis de desempenho realizados em diferentes operações.</div><div class="t m0 x15 h7 y59 ff3 fs2 fc4 sc0 ls1 ws7">b. Benchmarking não competitivo compara operações entre organizações externas que não competem diretamente nos</div><div class="t m0 x19 he y5a ff3 fs2 fc4 sc0 ls1 ws7">mesmos mercados. <span class="blank _6"> </span><span class="ff8 fc7">\uf00c</span></div><div class="t m0 x15 h7 y5b ff3 fs2 fc4 sc0 ls1 ws7">c. Benchmarking externo realiza comparações entre operações ou partes de operações que estão dentro da mesma</div><div class="t m0 x19 h7 y5c ff3 fs2 fc4 sc0 ls1">organização.</div><div class="t m0 x15 h7 y5d ff3 fs2 fc4 sc0 ls1 ws7">d. Benchmarking de desempenho compara operações entre organizações concorrentes nos mesmos mercados ou</div><div class="t m0 x19 h7 y5e ff3 fs2 fc4 sc0 ls1">similares.</div><div class="t m0 x15 h7 y5f ff3 fs2 fc4 sc0 ls1 ws7">e. Benchmarking interno compara operações realizadas por empresas diferentes.</div><div class="t m0 x16 h7 y60 ff3 fs2 fc8 sc0 ls1 ws7">Sua resposta está correta.</div><div class="t m0 x16 h7 y61 ff3 fs2 fc8 sc0 ls1 ws7">A resposta correta é: Benchmarking não competitivo compara operações entre organizações externas que não competem</div><div class="t m0 x16 h7 y62 ff3 fs2 fc8 sc0 ls1 ws7">diretamente nos mesmos mercados.</div><div class="t m0 x1a h7 y63 ffa fs2 fc1 sc0 ls1 ws8">\u25c4<span class="ff3 ws7"> Saiba+</span></div></div><div class="c x1b y64 wc h13"><div class="t m0 x1 h7 y65 ff3 fs2 fca sc0 ls1 ws7">Seguir para...</div></div><div class="c x0 y42 w6 h12"><div class="t m0 x1c h7 y63 ff3 fs2 fc1 sc0 ls1 ws7">Avaliação <span class="ffa">\u25ba</span></div></div><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:60.520073px;bottom:84.643311px;width:81.802101px;height:35.272583px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:685.668210px;bottom:84.643311px;width:96.811710px;height:35.272583px;background-color:rgba(255,255,255,0.000001);"></div></a></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf4" class="pf w0 h0" data-page-no="4"><div class="pc pc4 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x0 y66 wd h14" alt="" src="https://files.passeidireto.com/d4c853df-9d46-4055-a22c-77a3ad5fb363/bg4.png"><div class="c x1 y1 w2 h2"><div class="t m0 x2 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">12/01/23, 19:23</div></div><div class="c x3 y1 w3 h2"><div class="t m0 x4 h3 y2 ff1 fs0 fc0 sc0 ls1 ws7">Exercício de Fixação : Qualidade e melhoria na produção.: Revisão da tentativa</div></div><div class="c x1 y3 w4 h2"><div class="t m0 x2 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">https://cpetead.com.br/mod/quiz/review<span class="blank _0"></span>.php?attempt=344791<span class="blank _4"></span>1&cmid=54639</div></div><div class="c x5 y3 w5 h2"><div class="t m0 x6 h3 y4 ff1 fs0 fc0 sc0 ls1 ws0">4/4</div></div><div class="c x0 y67 w6 h15"><div class="t m0 x1d h16 y68 ff3 fs8 fc1 sc0 ls1 ws7">Quem somos<span class="blank _8"> </span><span class="fs2 ls2 v3"> </span><span class="ws9">Cursos<span class="blank"> </span></span><span class="fs2 ls2 v3"> </span><span class="wsa">Certi\ue6eacação<span class="blank"> </span></span><span class="fs2 ls2 v3"> </span>Unidades</div><div class="t m0 x1e h17 y69 ff3 fs8 fc1 sc0 ls1">Contato</div><div class="t m0 x1f he y6a ff8 fs2 fc1 sc0 ls3">\uf09a<span class="ff3 ls4 ws7"> </span><span class="ls5">\uf099<span class="ff3 ls4 ws7"> </span><span class="ls1">\uf16d</span></span></div><div class="t m0 x20 h17 y6b ff3 fs8 fc1 sc0 ls1 ws7">Copyright © 2021 CPET - Centro de Pro\ue6eassionalização e Educação Técnica</div></div><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:287.914920px;bottom:1125.556150px;width:60.788720px;height:13.508430px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:370.467500px;bottom:1125.556150px;width:30.769590px;height:13.508430px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:423.000950px;bottom:1125.556150px;width:53.283960px;height:13.508430px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:498.048740px;bottom:1125.556150px;width:43.527740px;height:13.508430px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:396.734220px;bottom:1106.043700px;width:36.022950px;height:13.508420px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:211.366150px;bottom:1046.005490px;width:6.754290px;height:15.009400px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:242.135760px;bottom:1046.005490px;width:10.506680px;height:15.009400px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l"><div class="d m1" style="border-style:none;position:absolute;left:276.657750px;bottom:1046.005490px;width:9.756220px;height:15.009400px;background-color:rgba(255,255,255,0.000001);"></div></a></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div>
Compartilhar