Analyze the following statements and choose the correct option: I- Reformulate the message in your own words so that the person realizes that you ...

Analyze the following statements and choose the correct option:
I- Reformulate the message in your own words so that the person realizes that you have heard and understood what was said;
II- Report the situation using generic examples, blaming the other for the mistake made;
III- Do not speak in your own name, only reproduce the criticisms of others.
a) I, II and III.
b) Only II and III.
c) Only I and II.
d) Only item I.
e) Only I and III.

I- Reformulate the message in your own words so that the person realizes that you have heard and understood what was said;
II- Report the situation using generic examples, blaming the other for the mistake made;
III- Do not speak in your own name, only reproduce the criticisms of others.
a) I, II and III.
b) Only II and III.
c) Only I and II.
d) Only item I.
e) Only I and III.