What is the purpose of UX in e-commerce?
a) To increase the level of customer satisfaction through the shopping experience.
b) To create campaign...
What is the purpose of UX in e-commerce?
a) To increase the level of customer satisfaction through the shopping experience. b) To create campaigns and ads through Google AdWords. c) To measure the return on investment made in the channels used by the company. d) To collect, reuse, and recycle disposable packaging, enabling the return of products.
O objetivo do UX (User Experience) no e-commerce é aumentar o nível de satisfação do cliente por meio da experiência de compra, tornando-a mais fácil, intuitiva e agradável. A alternativa correta é a letra a).
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