Identify the characteristics that contribute to the ease of access to the service:

I - Location.
II - Availability of parking.
III - Operating hou...

Question

Identify the characteristics that contribute to the ease of access to the service:

I - Location.
II - Availability of parking.
III - Operating hours.
IV - Access signaling.
a. Only statements I and II are correct.
b. Only statements III and IV are correct.
c. Only statements I, III, and IV are correct.
d. All statements are correct.
e. None of the above.

Ed · Answer

A alternativa correta é a letra C, pois as características que contribuem para a facilidade de acesso ao serviço são a localização, o horário de funcionamento e a sinalização de acesso. A disponibilidade de estacionamento não é uma característica essencial para a facilidade de acesso ao serviço.

Identify the characteristics that contribute to the ease of access to the service: I - Location. II - Availability of parking. III - Operating hou...

Qualidade em Serviços

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