According to Robbins (2004), communication within a group or organization fulfills four basic functions. Which one was not highlighted by Robbins? ...
According to Robbins (2004), communication within a group or organization fulfills four basic functions. Which one was not highlighted by Robbins?
a) Control - controlling the behavior of members. The formal guidelines that employees must follow (norms, regulations, etc.).
b) Emotional expression - expressing feelings, since work groups are sources of social interaction and communication.
c) Motivation - clarifying what needs to be done, how the employee is doing, and what can be improved.
d) Information - providing information, allowing for decision-making.
e) Blockage - when the message is not captured and communication is interrupted.
a) Control - controlling the behavior of members. The formal guidelines that employees must follow (norms, regulations, etc.).
b) Emotional expression - expressing feelings, since work groups are sources of social interaction and communication.
c) Motivation - clarifying what needs to be done, how the employee is doing, and what can be improved.
d) Information - providing information, allowing for decision-making.
e) Blockage - when the message is not captured and communication is interrupted.
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Ed 
De acordo com Robbins (2004), a função que não foi destacada por ele é a letra E) Bloqueio - quando a mensagem não é captada e a comunicação é interrompida.
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