Considering the situation about the negotiation skills presented in the text, evaluate the following statements: I. Adriano was not assertive in t...

Considering the situation about the negotiation skills presented in the text, evaluate the following statements:

I. Adriano was not assertive in the negotiation, as if he were, he would have positioned himself more flexibly in the name of good relationship.
II. Tito, the manager, used transparency of emotions by showing neutrality to try to overcome the damage caused by Adriano.
III. Adriano did not have emotional intelligence in the face of a demand that was outside his comfort zone and believed that it would harm him.
IV. Tito demonstrates being a person who has common sense, an important competence for someone in a management position.
II and IV.
II and III.
I and II.
I and IV.
III and IV.