Considering the contributions of the main authors of Quality Management, assign (1) to Juran; (2) to Ishikawa; and (3) to Deming in the following s...
Considering the contributions of the main authors of Quality Management, assign (1) to Juran; (2) to Ishikawa; and (3) to Deming in the following statements: First author to relate quality to business strategy. ( ) Continuous improvement is achieved through small steps and short cycles of change. ( ) His principles in the pursuit of quality are: planning, improvement, and quality control. ( ) One of his main principles is the institution of on-the-job training as the most effective way to achieve results. ( ) Introduced the concept of Quality Control Circle (QCC), whose first application was in the Toyota company. Based on the statements above, choose the alternative with the correct sequence of contributions from the main authors of quality.
First author to relate quality to business strategy. Continuous improvement is achieved through small steps and short cycles of change. His principles in the pursuit of quality are: planning, improvement, and quality control. One of his main principles is the institution of on-the-job training as the most effective way to achieve results. Introduced the concept of Quality Control Circle (QCC), whose first application was in the Toyota company. a) 1, 2, 3 b) 2, 1, 3 c) 1, 3, 2 d) 3, 2, 1 e) 2, 3, 1
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